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[J1JPE]

Best to speak to the Dealer directly at first, appreciate your frustration, sometimes the sales-people do seem to forget the 'putting customer first' ethic; it's unlikely MINI would get involved directly unless it was a really (criminally) serious situation ...

'Customer Info' address quoted by hunkey no longer accepts mail - good eh !!

ALTERNATIVELY; you can try this number though:

MINI Information on 0800 083 64 64 - they should be able to give you advice

J1

Quote: Originally Posted by hunkey dorey

depends how far you want to take the complaint. I found these addresses for you:

LINKS TO CONTACT THEM / COMPLAIN ARE:
mailto:customer.service@mini.co.uk?subject=COMPLAI NT
mailto:customer.information@mini.co.uk?subject=Cus tomer information

"J1JPE" gave me these addresses when i was annoyed with BMW... i didn't use them but i'm sure they would get to the right person!