Although there seem to be several threads on MoFC's service dept at Darien - this is the most recent so :
Recent experiences quite different than before. Called, left message and I was called back!!!

Always a good sign if you get called back, right?
Went in for 40k, service. Two nice guys working in there now - both very polite and friendly - even helpful, no less.

While there waiting, I glanced up from my newspaper and what should my wondering eyes behold but GMINI sittin' there at one of the MA's desks!
While there, I overheard another MINI owner discussing some issues that were being fixed on her MINI...so I brought those up to my MA to find that what I had considered annoying rattels and squeaks were "covered under warranty" while still under 50k and that they'd be 'happy' to take care of them for me.
I feel a bit like Humphrey Bogart at the end of Casablanca - but this 'could be the beginning of a beautiful relationship.' Here's hoping it's one that doesn't require my visiting the service department too often, though.
