My warranty has just expired (3 yrs old). Took the car in for a couple of faults (A/C not working well and making strange, noise). Asked my dealer to do a general check over the car for any other faults and they called me to say my clutch was faulty.
Car had done 21k on mainly country lanes - I drive it quickly but never dump the clutch or slip more than normal. Had many cars before and only had one clutch go at more like 80k miles on another car.
Dealer was vague about specific root cause of clutch failure. He mentioned the mechanic heard a clutch noise on take up which wasnt normal (rattle). Dealer volunteered it would all be covered by warranty so I had it done. He also mentioned them changing a 'turret' as well as the clutch (not sure what this is).
Having read all the posts on this site about clutch failures I put it to my dealer that the clutch is either a poor / weak design or there were a large amount of clutches with manufacturing defects. He denied both points saying that they have changed very few clutches since Mini launch in their dealership and my clutch wouldnt actually have failed if it wasnt changed (plenty of friction material left, etc). Implication was it was rattling a bit, but wouldnt have failed if left for considerable time - however as warranty covered it might as well get it done (good dealer!).
Still cant believe there isnt a fundamental problem reading these kind of posts and mileages mentioned.
My opinion is if you car is in warranty and the dealer refuses to change the clutch for free. Reach a compromise that once the clutch is removed, if the friction material is worn away then it is reasonable that you pay (wear and tear) but if there is another fault (bearing failed or rivets gone, etc) then it is a design/manufacturing defect and Mini pick up the bill. Not a perfect solution but better than nothing...... |