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Old Jan 29th, 2003, 06:02 PM   #1
TheFU
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Join Date: Jan 2003
Location: SLC, UT
Local Time: 02:40 PM
Posts: 81
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Angry Auto-wipers, auto-dim mirror not included in cold weather combo

Is it only me or has anyone else spoken out about the fact that the "Combo#3 - cold-weather" includes the Rain-sensing wipers and Auto-dimming rear-view mirror in the current Mini brochure but now they are charging people $140 extra for these items. Is that not a bit disingenuous? Many car dealers in the past have been forced to live by the claims in the brochure...shouldn't Mini. There is not even a disclaimer or retraction on their web-site about this.

I left an email on their site today, and, in their defense they responded within 3 hours! Quite impressive. However, the customer service person had no real information and simply called to confirm what I had discovered (he denied it was a misprint) and apologized saying he would up-channel my complaint.

What do you all think? I know its not a big sum of money, but I am a firm believer in truth-in-advertising.

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