| As I craft this very post, my car is in the D!ck Lovett dealership in Hungerford.
They have fitted new headlights - complete assemblies -as my beams had dropped to a dangerous level (about 10 feet beam throw).
Each unit is priced at £125, and I had a quote of £377 including parts, labour and VAT to look forward to.
Imagine my surprise when they called me telling me that they had had a moan at BMW as both lights had failed simultaneously at about 40k miles, and that he had successfully negotiated that BMW foot the bill for the parts - six months out of warranty!
A big thank you to Aaron in Service at DL Hungerford, you've just sealed a new car sale. |