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  #54 (permalink)  
Old Jan 10th, 2007, 01:30 PM
Anne-Marie1981's Avatar
Anne-Marie1981
MINI2 Newbie
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Join Date: Jan 2007
Posts: 8
Local Time: 07:41 PM
United Kingdom Female
Reply I got from MINI

Dear Ms Dancer

Thank you for your email received January 9, 2007.

We are sorry to hear of the situation with the airbag on your MINI ONE. We
would like to apologise for any inconvenience caused by this.

MINI UK will occasionally offer a contribution, any claim would need to be
processed via one of our approved dealerships. In order for us to look into
assisting you with the cost, your vehicle would need to be inspected by one
of our approved dealerships to follow this process. We can confirm that
there is not a recall for the airbag on the MINI ONE in the United Kingdom,
this is because the number requiring repair are a small percentage compared
with the number of vehicles sold.

We are sorry you have had cause to contact us under these circumstances and
trust that the information provided assists you.

Yours sincerely

Joanne Grierson
Customer Service Executive

MINI UK
Ellesfield Avenue
Bracknell RG12 8TA
Tel: 0870 5050122
Fax: 0870 5050205

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