MINI2 - MINI Forum - View Single Post - When to reject and when not to reject your car!!!

Paul · Feb 17th, 2007, 11:46 AM

Quote: Originally Posted by KenL (original)

I wrote this in another thread but thought it worth copying to here.

Rejection has nothing to do with MINI. Your sale contract is with the supplying dealer, not MINI.

Have a look at this: http://www.dti.gov.uk/consumers/fact...page24700.html
Quoting this " Wherever goods are bought they must "conform to contract". This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale)" in any letter is worthwhile.

If a car is supplied with a serious fault, they (the dealer) does not have a leg to stand on and should not be able to refuse a rejection.

Also note this statement "• If a consumer chooses to request a repair or replacement, then for the first six months after purchase it will be for the retailer to prove the goods did conform to contract (e.g. were not inherently faulty) " This means that any serious fault within six months are basically considered to have been there since new.

I successfully rejected a VW that was delivered to me with a gearbox issue. Dealer was excellent, agreed straight away, ordered me a new car and provided a car for me to use until it arrived.

Very good information, I used this before. If you know your rights, then you're well armed. I always think the best way is be polite with the dealer. They didn't mean to sell you a duff car, they dont want to lose you as a (potential) long term customer, they don't want a bad reputation. It seems that, when push comes to shove, most MINI dealers are pretty decent. It's supposed to be a premium brand (go to any international MINI press event and that's well rammed down your throat), so below par cars is not acceptable.

Feb 17th, 2007, 11:46 AM	#12
Paul Trained Monkey My Classifieds Join Date: Jan 2001 Location: Bedfordshire Local Time: 05:52 AM Posts: 40,555 Offline	Quote: Originally Posted by KenL (original) I wrote this in another thread but thought it worth copying to here. Rejection has nothing to do with MINI. Your sale contract is with the supplying dealer, not MINI. Have a look at this: http://www.dti.gov.uk/consumers/fact...page24700.html Quoting this *" Wherever goods are bought they must "conform to contract". This means they must be as described, fit for purpose and of satisfactory quality (i.e. not inherently faulty at the time of sale)"* in any letter is worthwhile. If a car is supplied with a serious fault, they (the dealer) does not have a leg to stand on and should not be able to refuse a rejection. Also note this statement "• If a consumer chooses to request a repair or replacement, then for the first six months after purchase it will be for the retailer to prove the goods did conform to contract (e.g. were not inherently faulty) " This means that any serious fault within six months are basically considered to have been there since new. I successfully rejected a VW that was delivered to me with a gearbox issue. Dealer was excellent, agreed straight away, ordered me a new car and provided a car for me to use until it arrived. Very good information, I used this before. If you know your rights, then you're well armed. I always think the best way is be polite with the dealer. They didn't mean to sell you a duff car, they dont want to lose you as a (potential) long term customer, they don't want a bad reputation. It seems that, when push comes to shove, most MINI dealers are pretty decent. It's supposed to be a premium brand (go to any international MINI press event and that's well rammed down your throat), so below par cars is not acceptable.