MINI2 - MINI Forum - View Single Post - Rejection Refused....:-(

rkw · Feb 27th, 2007, 06:03 PM

Quote: Originally Posted by hey_psycho (original)

In USA you would not have this problem, the company would do anything to satisfy your needs. And you can always sue them.

Not true. We get just as many horror stories involving customer complaints, and if you sue them there are many tactics they can use to drag out the legal process until your expenses make it not worthwhile to pursue the lawsuit. Usually the best resolution comes from having a sympathetic dealer who tries to help you negotiate a deal with MINI.

Feb 27th, 2007, 06:03 PM	#13
rkw MINI2 Senior Join Date: Apr 2005 Location: San Francisco, CA Local Time: 12:43 PM Posts: 591 Offline	Quote: Originally Posted by hey_psycho (original) In USA you would not have this problem, the company would do anything to satisfy your needs. And you can always sue them. Not true. We get just as many horror stories involving customer complaints, and if you sue them there are many tactics they can use to drag out the legal process until your expenses make it not worthwhile to pursue the lawsuit. Usually the best resolution comes from having a sympathetic dealer who tries to help you negotiate a deal with MINI.