MINI2

Washy · Mar 6th, 2008, 06:59 PM

My car has spent 5 days at the dealer over the last month or so to have dash rattles fixed..and as I speak they seem to have cured them all.

Now all I need is the engine rattle sorted and I might even star to enjoy the car...

ONED · Mar 6th, 2008, 07:03 PM

Have you got the DIESEL engine now Too Neil?

Washy · Mar 6th, 2008, 07:05 PM

Quote: Originally Posted by ONED (original)

Have you got the DIESEL engine now Too Neil?

Yes I have sadly.....

My R56 experience is not being a very good one...

NeuroBeaker · Mar 6th, 2008, 10:07 PM

Quote: Originally Posted by Ferengo (original)

Mine won't be going in for around 4 weeks but I will update this.

Quote: Originally Posted by J1JPE (original)
intermittent buzzing rattle depending on temp in mine

Quote: Originally Posted by KenL (original)
Yes, mine only seems to happen when it is colder!

Quote: Originally Posted by Stiggy (original)
Don't all cars rattle more in the cold? The dash plastics etc. are all stiffer when cold. In the summer when the plastics are hot to the touch - no rattles!

Maybe the dealer is hoping the weather will warm up after 4 weeks and then your rattle will disappear for the inspection?

Quote: Originally Posted by Ferengo (original)

Lastly, I'm worried that I might be complaining to BMW about a lot of things. Am I justified in pursuing these things further?

Dealers don't get paid as much for their mechanics' time doing warranty-ordered work as they do with customer-ordered work. Call me pessimistic, but I think some dealers can be particularly skilled at making customers feel embarrassed about continually bringing their car in for warranty work. It certainly got to that point with my R50, with the number of trips I had to the dealer for warranty fixes.

In the end, I found it more effective to drop the car off with a typed (but signed) letter to the service manager detailing my exact complaint for them and my expectations for the successful resolution. I found this made things go much more smoothly, as there was very little wiggle room for 'miscommunication' or 'misunderstandings' when everything was printed in black and white.

Remember: they should be embarrassed that your car has come back, you shouldn't be embarrassed for taking it in under warranty. Good luck!

All the best,
Andrew.

ONED · Mar 7th, 2008, 09:51 AM

Quote: Originally Posted by Washy (original)

Yes I have sadly.....

My R56 experience is not being a very good one...

Is Anyones??

Washy · Mar 7th, 2008, 10:31 AM

Quote: Originally Posted by ONED (original)

Is Anyones??

Does make you wonder...

WOOOSH · Mar 7th, 2008, 10:38 AM

I must be lucky I don't appear to have any rattles in mine, may be the previous got them sorted

rhys4 · Mar 12th, 2008, 08:54 AM

Hi question of rattles Im just about to take delivery of my 5th mini, acooper D auto clubman. My nexperience with rattles is to give the dashboeard a dam good thump with your fist as youyr going along .It cured all mine especially my first mini

ONED · Mar 12th, 2008, 01:19 PM

I'd only knock 7 shades of $h**e out of it!!

Washy · Mar 12th, 2008, 01:33 PM

Quote: Originally Posted by ONED (original)

I'd only knock 7 shades of **e out of it!!

where is my baseball bat

Japper · Mar 12th, 2008, 02:03 PM

Quote: Originally Posted by ONED (original)

Is Anyones??

I've got a non tractor version

Stiggy · Mar 12th, 2008, 02:11 PM

I'm very happy with my R56 Cooper D. Even my tiny lighting cluster rattle has disappeared by itself!

ONED · Mar 13th, 2008, 08:36 AM

Quote: Originally Posted by Japper (original)

I've got a non tractor version

Sadly - problems are not confined to any particular fuel model!
The R56 in my opinion is just not a good car! period!

As for the knock about the tractor, - the new Diesel engine is the best thing about the whole range!

I only wish they had built the first Gen with it

daro911 · Mar 13th, 2008, 01:44 PM

Quote: Originally Posted by J1JPE (original)

intermittent buzzing rattle depending on temp in mine

Mine too. When cold first thing in morning buzz buzz buzz otherwise its reasonably quiet

Still can't get of the rear hatch rattle which my dealer assures me is not a common fault to R56's at all

KenL · Mar 13th, 2008, 07:54 PM

Quote: Originally Posted by ONED (original)

Sadly - problems are not confined to any particular fuel model!
The R56 in my opinion is just not a good car! period!

Have you got one? If not how can you make this statement?

It is a great car, despite some people having problems - just like the R50 or any make of car.

KenL · Mar 13th, 2008, 07:57 PM

BTW, I have tracked down my ocassional rattle. It is coming from the panel beside the passenger side footwell air outlet.

Got some time off soon, so plan to remove it (3 torx screws) and fit some padding.

Tara&Paul · Mar 13th, 2008, 08:16 PM

Quote: Originally Posted by DerekH (original)

What a pity it was not the engine rattle or clutch noise

I agree!

ONED · Mar 13th, 2008, 08:24 PM

Quote: Originally Posted by KenL (original)

Have you got one? If not how can you make this statement?

Unfortunately Ken the answer to that is YES!!

Will have had a CooperD for a year in May! really don't like the car at all! I feel we are being shafted to F**k by BMW for a inferior designed/built/tested/soul-less product at an even more inflated price.
Not a patch on the old car IMO !
I was apprehensive about shelling out premium prices for our last car as a "runabout" - now feeling totally Ripped off for a car that is really not that "special" anymore.
As a long time BMW owner, and still am with an E90 320D M Sport, I cant help but feel that if BMW owners were being Shafted in the same way over product and service then the company would have a crisis on its hands!

I stand by my words - Bad Car!

ONED · Mar 13th, 2008, 08:28 PM

Quote: Originally Posted by KenL (original)

BTW, I have tracked down my ocassional rattle. It is coming from the panel beside the passenger side footwell air outlet.

Got some time off soon, so plan to remove it (3 torx screws) and fit some padding.

Why the F**k should you be doing that?

Lets face it, MINI have had 6 years to get the product right! - what couldn't be fixed in the first Gen should have been designed out in the 2nd!! This should not still be happening!!

Thou I can see good reason for doing the repair yourself! - as most dealers either fail to find fault, fob you off that it isn't covered by warranty, or do attempt a repair only to make a complete haems of it!!

KenL · Mar 13th, 2008, 09:53 PM

Quote: Originally Posted by ONED (original)

Not a patch on the old car IMO !

Well, we are poles apart. Much as I liked to look at my 2002 ONE - it was a total pile of cr*p compared with the R56.

1. The interior quality in mine was absolutely rubbish. In the garage numerous times to have rattles fixed, most of which never were or came back again - worse.

2. Several other faults over the 22 months I had it. In the garage 10 times for about 25 days in total.

3. Totally intolerable bump/bang from the rear of the car which they could never fix. Tried numerous fixes to the tailgate and replaced components in the rear suspension.

4. Ride quality was poor in comparison with the R56.

Mar 6th, 2008, 06:59 PM	#21
Washy 1151bhp/tonne Join Date: Jul 2001 Location: Northampton Local Time: 01:29 AM Posts: 18,320 Offline	My car has spent 5 days at the dealer over the last month or so to have dash rattles fixed..and as I speak they seem to have cured them all. Now all I need is the engine rattle sorted and I might even star to enjoy the car... Black to the future....

Mar 6th, 2008, 07:05 PM	#23 (permalink)
Washy 1151bhp/tonne Join Date: Jul 2001 Location: Northampton Local Time: 01:29 AM Posts: 18,320 Offline	Quote: Originally Posted by ONED (original) Have you got the DIESEL engine now Too Neil? Yes I have sadly..... My R56 experience is not being a very good one... Black to the future....

Mar 6th, 2008, 10:07 PM	#24 (permalink)
NeuroBeaker Where's my navigator?! Join Date: Feb 2007 Location: Behind the wheel Local Time: 01:29 AM Posts: 5,763 Offline	Quote: Originally Posted by Ferengo (original) Mine won't be going in for around 4 weeks but I will update this. Quote: Originally Posted by J1JPE (original) intermittent buzzing rattle depending on temp in mine Quote: Originally Posted by KenL (original) Yes, mine only seems to happen when it is colder! Quote: Originally Posted by Stiggy (original) Don't all cars rattle more in the cold? The dash plastics etc. are all stiffer when cold. In the summer when the plastics are hot to the touch - no rattles! Maybe the dealer is hoping the weather will warm up after 4 weeks and then your rattle will disappear for the inspection? Quote: Originally Posted by Ferengo (original) Lastly, I'm worried that I might be complaining to BMW about a lot of things. Am I justified in pursuing these things further? Dealers don't get paid as much for their mechanics' time doing warranty-ordered work as they do with customer-ordered work. Call me pessimistic, but I think some dealers can be particularly skilled at making customers feel embarrassed about continually bringing their car in for warranty work. It certainly got to that point with my R50, with the number of trips I had to the dealer for warranty fixes. In the end, I found it more effective to drop the car off with a typed (but signed) letter to the service manager detailing my exact complaint for them and my expectations for the successful resolution. I found this made things go much more smoothly, as there was very little wiggle room for 'miscommunication' or 'misunderstandings' when everything was printed in black and white. Remember: they should be embarrassed that your car has come back, you shouldn't be embarrassed for taking it in under warranty. Good luck! All the best, Andrew. * * * * * NeuroBeaker Proud owner of "Zeus" (a 'slightly modified' 2004 Mini ONE). Last edited by NeuroBeaker : Mar 7th, 2008 at 09:59 AM. Reason: missed out the word 'in' at one point. lol

Mar 7th, 2008, 10:31 AM	#26 (permalink)
Washy 1151bhp/tonne Join Date: Jul 2001 Location: Northampton Local Time: 01:29 AM Posts: 18,320 Offline	Quote: Originally Posted by ONED (original) Is Anyones?? Does make you wonder... Black to the future....

Mar 12th, 2008, 01:33 PM	#30 (permalink)
Washy 1151bhp/tonne Join Date: Jul 2001 Location: Northampton Local Time: 01:29 AM Posts: 18,320 Offline	Quote: Originally Posted by ONED (original) I'd only knock 7 shades of **e out of it!! where is my baseball bat Black to the future....

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Mar 6th, 2008, 07:03 PM	#22 (permalink)
ONED SUCKIN DIESEL!!!! Join Date: Jun 2003 Location: Ballydung Manor ! Local Time: 01:29 AM Posts: 7,483 Offline	Have you got the DIESEL engine now Too Neil?

Mar 7th, 2008, 09:51 AM	#25 (permalink)
ONED SUCKIN DIESEL!!!! Join Date: Jun 2003 Location: Ballydung Manor ! Local Time: 01:29 AM Posts: 7,483 Offline	Quote: Originally Posted by Washy (original) Yes I have sadly..... My R56 experience is not being a very good one... Is Anyones??

Mar 7th, 2008, 10:38 AM	#27 (permalink)
WOOOSH MINI2 Newbie Join Date: Mar 2008 Local Time: 12:29 AM Posts: 7 Offline	I must be lucky I don't appear to have any rattles in mine, may be the previous got them sorted

Mar 12th, 2008, 08:54 AM	#28 (permalink)
rhys4 MINI2 Newbie Join Date: Mar 2008 Local Time: 01:29 AM Posts: 11 Offline	Hi question of rattles Im just about to take delivery of my 5th mini, acooper D auto clubman. My nexperience with rattles is to give the dashboeard a dam good thump with your fist as youyr going along .It cured all mine especially my first mini

Mar 12th, 2008, 01:19 PM	#29 (permalink)
ONED SUCKIN DIESEL!!!! Join Date: Jun 2003 Location: Ballydung Manor ! Local Time: 01:29 AM Posts: 7,483 Offline	I'd only knock 7 shades of $h**e out of it!!

Mar 12th, 2008, 02:03 PM	#31 (permalink)
Japper MINI2 Master My Classifieds Join Date: Jul 2006 Location: Oil Country Local Time: 01:29 AM Posts: 953 Offline	Quote: Originally Posted by ONED (original) Is Anyones?? I've got a non tractor version 06 HB/W MCS Chilli

Mar 12th, 2008, 02:11 PM	#32 (permalink)
Stiggy Automatic for the People Join Date: Aug 2007 Local Time: 01:29 AM Posts: 380 Offline	I'm very happy with my R56 Cooper D. Even my tiny lighting cluster rattle has disappeared by itself!

Mar 13th, 2008, 08:36 AM	#33 (permalink)
ONED SUCKIN DIESEL!!!! Join Date: Jun 2003 Location: Ballydung Manor ! Local Time: 01:29 AM Posts: 7,483 Offline	Quote: Originally Posted by Japper (original) I've got a non tractor version Sadly - problems are not confined to any particular fuel model! The R56 in my opinion is just not a good car! period! As for the knock about the tractor, - the new Diesel engine is the best thing about the whole range! I only wish they had built the first Gen with it

Mar 13th, 2008, 01:44 PM	#34 (permalink)
daro911 MINI2 Senior Join Date: May 2002 Local Time: 01:29 AM Posts: 493 Offline	Quote: Originally Posted by J1JPE (original) intermittent buzzing rattle depending on temp in mine Mine too. When cold first thing in morning buzz buzz buzz otherwise its reasonably quiet Still can't get of the rear hatch rattle which my dealer assures me is not a common fault to R56's at all Too many freaks not enough circuses Tell a man that there are 400 billion stars and he'll believe you. Tell him a bench has wet paint and he has to touch it.

Mar 13th, 2008, 07:54 PM	#35 (permalink)
KenL MINI2 Master Join Date: May 2002 Location: Edinburgh Local Time: 01:29 AM Posts: 5,216 Offline	Quote: Originally Posted by ONED (original) Sadly - problems are not confined to any particular fuel model! The R56 in my opinion is just not a good car! period! Have you got one? If not how can you make this statement? It is a great car, despite some people having problems - just like the R50 or any make of car. Red/Black R56 Cooper

Mar 13th, 2008, 07:57 PM	#36 (permalink)
KenL MINI2 Master Join Date: May 2002 Location: Edinburgh Local Time: 01:29 AM Posts: 5,216 Offline	BTW, I have tracked down my ocassional rattle. It is coming from the panel beside the passenger side footwell air outlet. Got some time off soon, so plan to remove it (3 torx screws) and fit some padding. Red/Black R56 Cooper

Mar 13th, 2008, 08:16 PM	#37 (permalink)
Tara&Paul MINI2 Senior Join Date: Jul 2007 Location: Hertfordshire Local Time: 01:29 AM Posts: 474 Offline	Quote: Originally Posted by DerekH (original) What a pity it was not the engine rattle or clutch noise I agree!

Mar 13th, 2008, 08:24 PM	#38 (permalink)
ONED SUCKIN DIESEL!!!! Join Date: Jun 2003 Location: Ballydung Manor ! Local Time: 01:29 AM Posts: 7,483 Offline	Quote: Originally Posted by KenL (original) Have you got one? If not how can you make this statement? Unfortunately Ken the answer to that is YES!! Will have had a CooperD for a year in May! really don't like the car at all! I feel we are being shafted to F**k by BMW for a inferior designed/built/tested/soul-less product at an even more inflated price. Not a patch on the old car IMO ! I was apprehensive about shelling out premium prices for our last car as a "runabout" - now feeling totally Ripped off for a car that is really not that "special" anymore. As a long time BMW owner, and still am with an E90 320D M Sport, I cant help but feel that if BMW owners were being Shafted in the same way over product and service then the company would have a crisis on its hands! I stand by my words - Bad Car!

Mar 13th, 2008, 08:28 PM	#39 (permalink)
ONED SUCKIN DIESEL!!!! Join Date: Jun 2003 Location: Ballydung Manor ! Local Time: 01:29 AM Posts: 7,483 Offline	Quote: Originally Posted by KenL (original) BTW, I have tracked down my ocassional rattle. It is coming from the panel beside the passenger side footwell air outlet. Got some time off soon, so plan to remove it (3 torx screws) and fit some padding. Why the F**k should you be doing that? Lets face it, MINI have had 6 years to get the product right! - what couldn't be fixed in the first Gen should have been designed out in the 2nd!! This should not still be happening!! Thou I can see good reason for doing the repair yourself! - as most dealers either fail to find fault, fob you off that it isn't covered by warranty, or do attempt a repair only to make a complete haems of it!!

Mar 13th, 2008, 09:53 PM	#40 (permalink)
KenL MINI2 Master Join Date: May 2002 Location: Edinburgh Local Time: 01:29 AM Posts: 5,216 Offline	Quote: Originally Posted by ONED (original) Not a patch on the old car IMO ! Well, we are poles apart. Much as I liked to look at my 2002 ONE - it was a total pile of cr*p compared with the R56. 1. The interior quality in mine was absolutely rubbish. In the garage numerous times to have rattles fixed, most of which never were or came back again - worse. 2. Several other faults over the 22 months I had it. In the garage 10 times for about 25 days in total. 3. Totally intolerable bump/bang from the rear of the car which they could never fix. Tried numerous fixes to the tailgate and replaced components in the rear suspension. 4. Ride quality was poor in comparison with the R56. Red/Black R56 Cooper

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