MINI2

joebeenimble · May 6th, 2008, 02:43 PM

I took delivery of my 08 Clubman (pepper white, hot choc. interior with wood grain multi function wheel and NAV/voice recognition) back in February.

The car is great, but the darn NAV/VR did not work when I showed up to pick up the car. The dealer told me that they would let me know when I could get the NAV/voice recognition replaced.

Fast forward close to three months and I still haven't heard from the dealer. I've sent an email about every two weeks... same response everytime... "we are still waiting to hear from MINI about a fix for the problem."

WHAT THE HECK?!?!? WHY CAN'T THEY JUST ORDER A NEW NAV UNIT AND REPLACE IT?

...can anyone offer some insight here? Is it possible to have the wood grain multi function steering wheel and NAV system?

I'm really losing my patience.

EZC · May 21st, 2008, 08:16 PM

I have a cooper S. I have the same problem when I picked up my car back in feb. I had been going back and forth with the dealer for about 2-3 weeks and they file a PUMA case etc. Got new software and still doesnt work.The even change the head Unit. They told me that the computer doesnt take in the code for that function to work. BUT.....

They finaly got it to work.!!!!!!

It is not with the coputer or the Nav itself.
THEY SAID MY CAR IS MISSING A MIC.

MINI MISSED IT WHEN THEY BUILD THE CAR.

I suggest you to ask the dealer to check for that.

Hope this solve the issue for you. Let us know if this worked for you.

May 6th, 2008, 02:43 PM	#1
joebeenimble MINI2 Newbie Join Date: Jan 2008 Local Time: 12:14 AM Posts: 4 Offline	My dealer is clueless...please help I took delivery of my 08 Clubman (pepper white, hot choc. interior with wood grain multi function wheel and NAV/voice recognition) back in February. The car is great, but the darn NAV/VR did not work when I showed up to pick up the car. The dealer told me that they would let me know when I could get the NAV/voice recognition replaced. Fast forward close to three months and I still haven't heard from the dealer. I've sent an email about every two weeks... same response everytime... "we are still waiting to hear from MINI about a fix for the problem." WHAT THE HECK?!?!? WHY CAN'T THEY JUST ORDER A NEW NAV UNIT AND REPLACE IT? ...can anyone offer some insight here? Is it possible to have the wood grain multi function steering wheel and NAV system? I'm really losing my patience.

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May 21st, 2008, 08:16 PM	#2 (permalink)
EZC MINI2 Newbie Join Date: Dec 2007 Location: Medford, MA Local Time: 07:14 PM Posts: 10 Offline	I have a cooper S. I have the same problem when I picked up my car back in feb. I had been going back and forth with the dealer for about 2-3 weeks and they file a PUMA case etc. Got new software and still doesnt work.The even change the head Unit. They told me that the computer doesnt take in the code for that function to work. BUT..... They finaly got it to work.!!!!!! It is not with the coputer or the Nav itself. THEY SAID MY CAR IS MISSING A MIC. MINI MISSED IT WHEN THEY BUILD THE CAR. I suggest you to ask the dealer to check for that. Hope this solve the issue for you. Let us know if this worked for you.

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