I think that Woodman's have lost a top bloke here. If only Carlsberg did after sales managers like Anthony. He has always returned calls quickly, and has gone beyond the call of duty when helping with technical issues, particularly here on M2. I'll be honest - shortly after I moved up from London to the (grim
) North I didn't expect that much from Derek Woodman service and it was pretty average in terms of quality - not brilliant, but not bad. However, I noticed after Anthony joined that it became more friendly but still professional. He has always gone out of his way to ensure my car/s have been looked after properly. And I know that he has always taken care of other customers the same way - it is this type of quality that has endeared me to the dealership.
It's a shame that he isn't going to Audi because the local dealer up here could benefit from his experience and learn how to look after potential customers
Anthony - I wish you all the best with your new position. Be sure to pass on your new details to me as I'd like to keep in touch
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Good luck to Dave too who is stepping into the role - I'm sure he will also be excellent.
To anyone who has issues with their current dealer I would urge you to consider using Derek Woodman. Even though Anthony is going, Dave, Chris and Alison are still there
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