Right yesterday I phoned up BMW HQ with the number my dealer gave me and made a complaint about them, Must say the man on the phone was very helpfully to me, Asked for my contact details what i gave him and so on, Gave him the full story, He said they would phone my dealer and get them to phone me and come in for a chat.
You would think that would be straight forward, As My dealer has my phone number on there computers, Also they know my number plate and car. But now they are phoning my brother. Not me,
They left a voice main a few days ago about is his washers OK now and so on, Now they have left about 3 or 4 missed calls today.
So its not really going well for them at the minute. As I'm starting to lose all my confidants in them.
