There is a lot of advice about this on other threads.
But a few points.
Firstly your contract is with your dealer. You can copy MINI if you wish but there is no legal need to do so. However, if the car is purchased on finance, the finance company may be jointly liable with the dealer for the problems, so they should be copied with any letters you send.
Secondly, you can only reject goods under the relevant law ( S35 of the Sale of Goods Act 1979 as amended ) within a "reasonable time". As you seem to have had your car for around 6 months, you may have left it too long to enforce rejection by law. However, your dealer may nevertheless be prepared to exchange the car. I think you may not have a strong legal case and agree with JG.26's advice that you keep it simple and polite.
In your letter you should say pretty much what you said in your post above about the problems and your frustration/disappointment and say you are rejecting the car and then see if you can negotiate a satisfactory settlement. Once you have said you are rejecting it you should not use it and should ask the dealer to collect it, or deliver it to the dealer with the keys etc and walk away.
You may feel it is better to try to reach an amicable settlement rather than attempt rejection. That is your decision. |