My Dad has bought a new shape BMW 3 series coupe, after only a couple of hundred miles it developed a major fault, the dealer inspected it & ordered a part but told him it was safe to drive.
They rang him to say the part was in & to bring the car in. He asked about transport to work & was told he could have a lift. On getting there there were no drivers so he got a taxi
On the second day he was told it was the wrong part & the correct part would take at least 2 weeks - & that the car wasn't safe to drive
He asked about a loan car & was told they had none. He expressed his displeasure & was told to ring BMW. They told him another branch of the same dealer would find him a car.
He explained that his grandchildren from France are due this week for their summer holidays & he wants to take them on days out.
The other branch called to say they had no cars available & that a car rental company would contact him. They did & offered him a Vauxhall. He said if he wanted to drive a Vauxhall he would have bought one & saved some money.
He contacted his dealer again but they just keep telling him to ring BMW. That was last Friday, I had to lend him my Mini to go to a wedding at the weekend but at this point BMW still havn't come up with anything
