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Has anyone else had a problem with their dealer service???
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Sep 5th, 2007, 10:11 AM
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bubblegoose
Nervous..
Join Date: Oct 2003
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Quote: Originally Posted by
andrewcregan
(original)
I took my car to Halliwell Jones in Chester yesterday (its a 4day old Dooper with dashboard rattles) which needs a full day in the workshop. It is a good 12-15 miles from home, so a courtesy car really would be nice. I would have had to wait 4 weeks (as in FOUR weeks)
before they could accommodate me! Obviously I want my new car sorted as quickly as possible, so asked how long without a courtesy car. That would be a wait of little under 2 weeks. At this point it was also mentioned they may need to keep the car a second day.
Now I really want my problem fixing, and if takes 2 days that is fine with me, but how do you get anywhere without a car for 2 days?!!
I have had previous good dealings with Derek Woodmans up in Blackpool, so decided to give Dave a ring in service. Going there will add a good 80 miles to my round trip, on top of going to Chester. Woodmans were able to fit me in, within 6 days, and with a courtesy car for as long as it takes. Fantastic. Dave always makes you feel extremely welcome - thanks.
Thanks Andrew...
Always nice to hear we're doing our job right!
See you on Monday
Dave.
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