yes, it is nice when a busy establishment can fit you in, even though they're heavily booked. And they did get it done quickly too, which is nice.
I guess the reasons I've become a loan-car nazi are 3-fold.
1.- the first time I ever went to a mini dealer and asked for a loan car they told me they were only for BMW customers.

so I changed dealers to someone who promised me one every time.
2 - When you have their car, there's an extra incentive to get it done quickly for you. (well debatable probably because the longer you have their car, the more BMW pays them so forget this one

)
3 - and the most important is because I did it once - I caught a train to work. I kid you not - it took about 2 and a half hours. you reckon the Melbourne train system is shocking.....I'd love you see the crap they give us. (sydney)
