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Old Feb 13th, 2008, 08:02 PM   #1
Markar41
MINI2 Newbie
 
Join Date: May 2007
Local Time: 09:14 PM
Posts: 7
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Unhappy Letter of complaint

Hi

Does anyone have some good contact addresses within Mini and preferably a name of one of the top dogs? I would like to write a letter to them to detail the issues we have had with our Cooper S since new, we are getting really fed up with the build & design quality of what is a great car.

Here's a list of our problems:

Poor door alignment (fixed at second visit by dealer)
Bonnet badge missaligned (fixed by deeler)
Cold air escaping and blowing on the drivers knee (dealer so far unable to fix)
Engine rattle on startup (dealer so far unable to fix)
Various cabin rattles (dealer again unable to resolve)

I dont think there is anything particularly unique in this list, lots of other people here seem to be having the same problems without any real successfull resolution to the problems.

Does anyone have a fault free Cooper S??
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