[ashton]

Hi Guys,

My mini Cooper is 4yrs 10 months old and has done just under 20,000 miles, so still has a while to go mileage wise, before its Inspection 1 service.

My understanding was however, that if 2 years have passed since the last service, then they will do the next service under TLC even if you are under the miles indication.

However, I've just been told by Wollaston motors in Northampton, that TLC probably won't pay for my Inspection 1 service, not because I am under service indicator miles, but because it has been been 2.5 years since I had my Oil service!!

I understand that TLC is strict that you must have your car serviced within 1000 miles of the service indicator telling you, but I dont recall ever reading anything in the TLC conditions that you MUST have your car serviced exaclty 24-26 months since your last service, for TLC to be valid even if you've only done a low mileage!

Whats especially annoying is I tried to book the car in for its Inspection 1 just under 2 years after the pervious service and was told that I had to wait at least 2 years before they would do it.
They didn't mention a maximum time limit and as far as I was aware it strictly didnt even need servicing under the terms until it said so on the service indicator.

Does this sound fair or right to people? Has anyone else had a TLC service refused because of the time gap, even if they were under the miles requirement?

Id appreciate any advice in case I have to do battle when i pick the car up tomorrow!