MINI2 - MINI Forum - View Single Post

Stiggy · Apr 19th, 2008, 07:55 PM

Quote: Originally Posted by PCooperS (original)

can you give me a phone number to ring and complain "NO", phoned the head office four times before I got to talk to somebody and logged a complaint to be told the area manager would ring me.

I just called the customer service dept. on 0808 100 0015, and they were very helpful for me.

Yes, don't accept nonsense about 'using old stock'. If they are advertising Castrol Edge they have to supply it. If this is a widespread practise then Trading Standards should hear about it.

If you get 'what it says on the tin' it's a good offer, if not it's literally too good to be true.

Apr 19th, 2008, 07:55 PM	#5
Stiggy Automatic for the People Join Date: Aug 2007 Local Time: 10:26 AM Posts: 381 Offline	Quote: Originally Posted by PCooperS (original) can you give me a phone number to ring and complain "NO", phoned the head office four times before I got to talk to somebody and logged a complaint to be told the area manager would ring me. I just called the customer service dept. on 0808 100 0015, and they were very helpful for me. Yes, don't accept nonsense about 'using old stock'. If they are advertising Castrol Edge they have to supply it. If this is a widespread practise then Trading Standards should hear about it. If you get 'what it says on the tin' it's a good offer, if not it's literally too good to be true.