[BruceK]

Quote:

Originally posted by BruceK
Having recently sent several emails directly to mini.assistance@askminiusa.com that have gone unacknowledged and unanswered, I wonder if it is any use at all in trying to communicate with them, let alone trying to persuade them to make a change.

Sorry, I don't mean to be pessimistic and knock your idea, but it's simply a reflection of past experiences trying to correspond with MINIUSA and being indifferently ignored.

To set the record straight after all my complaining, today I received a nice reply from 'Wayne' at MINIUSA.

Wayne mentioned some email problems that had caused the delay in responding, but more significantly, he actually provided a nice and detailed answer to the question I had sent. (in other words, I did not a form letter ) I'm much happier now to know that my emails are not being ignored.

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Back to the question at hand. I do prefer the 5-stars and I will send an email to MINIUSA to request they offer a no-charge option of getting them on a Cooper S in place of the x-lite wheels.