MINI Cooper Forum - View Single Post - IMPORTANT. Have you had a power steering pump failure? Please vote YES or NO!!!

View Single Post
post #1060 of (permalink) Old Dec 18th, 2012, 11:42 AM
MINI2 Newbie
Join Date: May 2012
Local Time: 03:40 AM
Posts: 1
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Quoted: 0 Post(s)

United Kingdom
My power steering pump failed on Sunday 16th December, I made a quick call to my local garage BMW Scotthall Southampton, and also a call to MINI UK to register my details. Dropped the car off to the garage on 17/12/12 and asked them to make a goodwill claim. Received a call this morning and the dealer and they confirmed that MINI UK agreed to pay 100% of the parts and labour for the whole pump - Very Happy!!!

All I have to pay is Ł75 for diagnostics and for the fluids!

MINI Uk confirmed that they can consider a claim for any MINI up to 10 years old.

Very helpful service all round. I spoke to a lady called Miya at MINI UK who was more than helpful!

Restored faith with MINI and a very satisfied customer!!! From Failure - Successful claim - Fixed car in 2 days!!!
Burg1989 is offline  
Thanks for this post from:
For the best viewing experience please update your browser to Google Chrome