MINI2 - MINI Forum - View Single Post - Has anyone else had a problem with their dealer service???

Gas O · Dec 9th, 2003, 07:02 PM

I took the MINI in for repairs to the driver's side indicator light because the clip had broken and it was just dangling (had to tape it up for a while there). Called to schedule an appointment thinking that they would have time to order the part etc. Get there on appt day, drop off car, was informed it would take the majority of the day and to come back around 5:00. I come back at 5:00 and they tell me they have to order the indicator light assembly because they didn't have it in stock. Ok...it took all day to figure that one out I guess. They tell me to come back in two weeks. I return and they take all day to fix the indicator light, I pickup and drive home. A few months later I open my hood to change the oil and I find a rusty Xacto knife jammed near the bonnet hinges very close to cutting open the wire leading to the Xenon headlight assembly. I will never go to this dealership again (PM if you want to know which). Eastbay MINI all the way from now on.

Dec 9th, 2003, 07:02 PM	#9
Gas O MINI2 Newbie Join Date: Aug 2002 Location: SFBA Local Time: 08:51 PM Posts: 33 Offline	I took the MINI in for repairs to the driver's side indicator light because the clip had broken and it was just dangling (had to tape it up for a while there). Called to schedule an appointment thinking that they would have time to order the part etc. Get there on appt day, drop off car, was informed it would take the majority of the day and to come back around 5:00. I come back at 5:00 and they tell me they have to order the indicator light assembly because they didn't have it in stock. Ok...it took all day to figure that one out I guess. They tell me to come back in two weeks. I return and they take all day to fix the indicator light, I pickup and drive home. A few months later I open my hood to change the oil and I find a rusty Xacto knife jammed near the bonnet hinges very close to cutting open the wire leading to the Xenon headlight assembly. I will never go to this dealership again (PM if you want to know which). Eastbay MINI all the way from now on.