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2bob · May 13th, 2004, 11:53 AM

Quote: Originally Posted by ks_cooper

I bet it was my dealer that I have been having troubles with...........not returning calls, etc etc etc, taking money from my credit card without my pemission............etc etc etc.

Can i give some advice as a senior who has dealt with dealer service guys for many years.Be nice but firm with the service advisor and if you cant get satisfaction dont hesitate to put the problem in writing to the dealer principal.Once this is done and you are not fixed up properly you can go to the top! I have had positive results this way on a problem that would have cost heaps.

May 13th, 2004, 11:53 AM	#15
2bob MINI2 Master Join Date: Nov 2003 Location: bilgola plateau nsw Local Time: 08:34 AM Posts: 1,014 Offline	Quote: Originally Posted by ks_cooper I bet it was my dealer that I have been having troubles with...........not returning calls, etc etc etc, taking money from my credit card without my pemission............etc etc etc. Can i give some advice as a senior who has dealt with dealer service guys for many years.Be nice but firm with the service advisor and if you cant get satisfaction dont hesitate to put the problem in writing to the dealer principal.Once this is done and you are not fixed up properly you can go to the top! I have had positive results this way on a problem that would have cost heaps.