our local dealer is PANTS!!!! (TAYLORS BMW BOSTON LINCOLNSHIRE) We didn't get the mini from them as we got it from another dealer without having to wait (which is understandable!). However we have taken it to them for servicing etc. All we get is bad attitude, it has been back to the dealer 14 times (the mini is 10 months old!), most of those occasions have been for the same problem which they have not sorted. When we took it in because we noticed an unusual noise, we were told we were imagining things by the service manager and the mechanic, so we phoned mini from the dealer and they told the service manager to book us in for when the area technical guy came to visit the dealer. The service manager didn't bother telling us when that was, we only found out because another mini owner told us (as he had to take his in as well). The technical guy noticed the noise straight away and told them what to do about it. They are just crap, i can't tell you all of the other stuff as it would take all night!
We have decided that no way is the new
MCS going to that dealer for ANYTHING, we would rather travel 40 miles to another one!
