Incompetent dealer Bedfordshire [Archive] - MINI Cooper Forum - MINI2 Mini Cooper Forums

: Incompetent dealer Bedfordshire


CheekyMini
Jan 11th, 2009, 08:09 PM
I brought a 05 Mini Cooper and before I picked it up it had the TLC Inspection 1 service done. I took delivery of my mini on the 29th dec and the service was done on the 27th dec. They neglected to tell me that there was a leaking coolant housing and faulty thernostat plus a leaking engine mount which is now knocking how nice of them to tell me but NO they lost the paperwork and gave me just a service oil change checklist hmmmm no I have to take it in tomorrow for a free inspection again hopefully I get compensation!

supa-dupa-cooper
Jan 11th, 2009, 08:17 PM
Is it an independant dealer or a MINI dealer?

CheekyMini
Jan 11th, 2009, 09:42 PM
Is it an independant dealer or a MINI dealer?

Mini Dealer for service but brought from independent.

Matt@mini
Jan 11th, 2009, 09:55 PM
Should of bought a MINI cherished vehilce.

Paul
Jan 12th, 2009, 08:43 AM
Not sure about compensation, but they should certainly make it all right. :(

CheekyMini
Jan 12th, 2009, 09:37 AM
If its fixed I will be a very happy person I cleaned the car yesterday and waxed it really looks good.

CheekyMini
Jan 13th, 2009, 09:57 AM
Well yesterday took my mini into mini luton and there did another check and found faults so they phoned the dealer I brought it from and they paid for the repairs. I must admit mini luton were very nice people, So all in fine now.

supa-dupa-cooper
Jan 13th, 2009, 11:11 AM
Glad you got there in the end :)

And yep, MINI in Luton are a top bunch! My poor MINI is there as I type.

Where abouts are you based? What MINI do you have? Will have to keep an eye out for you :D

CheekyMini
Jan 13th, 2009, 11:19 AM
Glad you got there in the end :)

And yep, MINI in Luton are a top bunch! My poor MINI is there as I type.

Where abouts are you based? What MINI do you have? Will have to keep an eye out for you :D

Thanks and yes they are very polite and give me lots of coffee lol. We have a cooper conv 05 plate in cool blue and blue roof with big shiny multi spoke alloys. Based just outside bedford.

What about you? liking your name btw

Oh whats your mini in for?

supa-dupa-cooper
Jan 13th, 2009, 11:29 AM
Im in Luton, but have been known to end up much further afield on a random drive :p

My JCW has been in since last wednesday after having a number of electrical issues since 5 days old (its still only 3 weeks old!!) and now it has a broken stereo with the parts on back order...hope to have it back sometime soon and all working, im missing the oomph!!

CheekyMini
Jan 13th, 2009, 01:18 PM
Im in Luton, but have been known to end up much further afield on a random drive :p

My JCW has been in since last wednesday after having a number of electrical issues since 5 days old (its still only 3 weeks old!!) and now it has a broken stereo with the parts on back order...hope to have it back sometime soon and all working, im missing the oomph!!

Oh that must suck I know how you feel. I hope you get it sorted soon are you going on the italian job?