Feb 26th, 2012, 03:59 PM
Took the wife's Mini Cooper to a garage for a wheel bearing and track rod end to be replaced. All OK until next morning when she reversed out and went to go forward, nothing!! I did a quick check and the drive shaft had popped on the wheel the bearing had been replaced on. Towed it back to them and eventually they said the drive shaft needed replacing. When I went to collect it (again!) they said the bill would be £380 as the whole shaft had to be replaced. I argued that it must have been something they did as it was fine until it went in. They have put the bill 'to one side' and will be phoning me tomorrow to let me know if they reckon I have to pay or not. Thoughts please?
Feb 26th, 2012, 04:29 PM
In my honest opinion (for what its worth), I would be on the phone to citizens advice in the morning, if like you say it was ok before they will point you the correct direction of your statutory rights.
Feb 26th, 2012, 05:11 PM
That was was my next port of call IF they phone tomorrow and say I have to pay. They wouldn't let me take the old unit away to get it inspected as it was an exchange unit!
Feb 26th, 2012, 05:25 PM
Make sure you speak to citizens advice they will best advise you, if you are still having problems after that you can always go to trading standards as well.
Don't let them push you around, its your money and your car and as you say the fault was not there before it went into the garage.