ThomasJ
Jun 1st, 2012, 10:51 AM
Hey guys,
I have a 2011 Mini which is just over a year old and I've just had a call from the dealership about an air conditioning service.
Now, according to the guy on the phone, it's a 'recommended service to remove bacterial buildup and maintain efficient operation' and will cost £55 + VAT.
We weren't made aware of this at the time of purchase despite asking whether there were any costs that fell outside of the 5 year service plan which we also purchased, yet the phonecall I just had suggested it was quite important. He also didn't know if it was covered by the service plan.
As far as I know, our AC is working fine, certainly cools well, no idea about bacterial buildup though?!
The guy I spoke to seemed very keen for me to get booked in and asked me to call him specifically if I decided to book.
I don't want to be cynical because Mini have been pretty good over the course of ownership, but it does kinda sound like he's chasing extra services a little a bit like the winter care package things they run every year.
Is this a particularly important service, should I get it booked in?
I have a 2011 Mini which is just over a year old and I've just had a call from the dealership about an air conditioning service.
Now, according to the guy on the phone, it's a 'recommended service to remove bacterial buildup and maintain efficient operation' and will cost £55 + VAT.
We weren't made aware of this at the time of purchase despite asking whether there were any costs that fell outside of the 5 year service plan which we also purchased, yet the phonecall I just had suggested it was quite important. He also didn't know if it was covered by the service plan.
As far as I know, our AC is working fine, certainly cools well, no idea about bacterial buildup though?!
The guy I spoke to seemed very keen for me to get booked in and asked me to call him specifically if I decided to book.
I don't want to be cynical because Mini have been pretty good over the course of ownership, but it does kinda sound like he's chasing extra services a little a bit like the winter care package things they run every year.
Is this a particularly important service, should I get it booked in?