MINI2

Spottydog · Jun 2nd, 2004, 10:24 PM

I know this is a stupid question, but what are the details of the MINI new car warranty?

AndrewH · Jun 3rd, 2004, 06:35 AM

Quote: Originally Posted by Spottydog

I know this is a stupid question, but what are the details of the MINI new car warranty?

The warranty in Australia is pathetic - 2 years, 60,000km. If Hyundai trusts their product enough to offer 5 years unlimited kilometres warranty, why not BMW? Oh that's right, the final stage of their product engineering is done by the customer!

You can however buy an additional years warranty (total 3 years unlimited) either as an option with an additional years road side assistance (aprox $600) or as part of a package that includes free servicing to 60,000KM (I think) for about $1200.

swamos · Jun 3rd, 2004, 11:01 AM

Quote: Originally Posted by AndrewH

The warranty in Australia is pathetic - 2 years, 60,000km. If Hyundai trusts their product enough to offer 5 years unlimited kilometres warranty, why not BMW? Oh that's right, the final stage of their product engineering is done by the customer!

You can however buy an additional years warranty (total 3 years unlimited) either as an option with an additional years road side assistance (aprox $600) or as part of a package that includes free servicing to 60,000KM (I think) for about $1200.

You can buy the additional warranty right up till the standard one expires, so there is not much point giving it to MINI to look after for two years IMHO.

ScottyB · Jun 3rd, 2004, 11:04 AM

Quote: Originally Posted by swamos

You can buy the additional warranty right up till the standard one expires, so there is not much point giving it to MINI to look after for two years IMHO.

I didnt know that?

So if you have heaps of trouble with your car, and the 2 years is coming up, you can just buy the extra year?

swamos · Jun 3rd, 2004, 11:20 AM

Quote: Originally Posted by ScottyB

I didnt know that?

So if you have heaps of trouble with your car, and the 2 years is coming up, you can just buy the extra year?

That is indeed the question we are asking ourselves at the moment.

To be more correct, i beleive you get one months grace, so you have to make the decision within 25 months.

Mini has a thing where if you do the right thing by them, they will look after you. It is more than likely that if you had a engine die at 3.5 yo, they would either do the lot, or help you out substantially with it

ScottyB · Jun 3rd, 2004, 11:31 AM

Quote: Originally Posted by swamos

That is indeed the question we are asking ourselves at the moment.

To be more correct, i beleive you get one months grace, so you have to make the decision within 25 months.

Mini has a thing where if you do the right thing by them, they will look after you. It is more than likely that if you had a engine die at 3.5 yo, they would either do the lot, or help you out substantially with it

3.5 years old? So is that only if you got the three years warranty?

Oh well, this all sounds good anyway

swamos · Jun 3rd, 2004, 11:59 AM

Quote: Originally Posted by ScottyB

3.5 years old? So is that only if you got the three years warranty?

Oh well, this all sounds good anyway

It is an unwritten thing. There are no hard a fast rules. Basically, MINI are saying, we'll look after our customers who do right by us. They might give you a new engine at 4.5 years. They might tell you to go away at 2.1 years depending on things.

Some of the things they look at are...

1. Are you the first owner of the car?
2. Have you got it serviced by MINI all the way?
3. Is this the dealer you bought the car from?
4. Does the customer know the secret handshake...

ScottyB · Jun 3rd, 2004, 12:05 PM

haha swamos

Im feeling I should be right for 3 out of 4.

The secret handshake has me a bit worried though

poki · Jun 3rd, 2004, 12:10 PM

Know what you mean Scotty.

I feel very unworthy and grubby every time I go to the dealership.

Spottydog · Jun 3rd, 2004, 12:16 PM

...but do they have roadside assistance, do they supply you with a drive car whilst yours in in getting fixed/serviced?

swamos · Jun 3rd, 2004, 08:36 PM

Quote: Originally Posted by Spottydog

...but do they have roadside assistance, do they supply you with a drive car whilst yours in in getting fixed/serviced?

YEs, the deal comes with two years roadsie assistance. I'm not sure what happens if it really breaks down. Does mini.com.au say anything??

StuJones · Jun 3rd, 2004, 11:11 PM

Quote: Originally Posted by Spottydog

...but do they have roadside assistance, do they supply you with a drive car whilst yours in in getting fixed/serviced?

in the three occaisons that my car broke down and had to be towed back to the dealer there were no loan cars available

All were 'pre-booked' for cars in service. which begs the question, whats the point of offering loan cars for breakdowns if they have to be pre-booked!!!

-blacky- · Jun 3rd, 2004, 11:17 PM

After my dealing with Mini and their warranty - I feel that at any time it can go both ways. Some good / some bad - but you get that with everything !

swamos · Jun 4th, 2004, 10:39 AM

Interestingly, I have just heard that dealers in the UK are refusing to fix rattles on lowered cars .... Hmmm......

cjay · Jun 4th, 2004, 11:57 AM

Quote: Originally Posted by swamos

Interestingly, I have just heard that dealers in the UK are refusing to fix rattles on lowered cars .... Hmmm......

Brizvagas BMW must think mine has been lowered LOL

At least it gave me a laugh when that said they found the rattle but had no idea how to fix it and gave me the car back.

alan earnshaw · Jun 4th, 2004, 02:47 PM

Quote: Originally Posted by swamos

Interestingly, I have just heard that dealers in the UK are refusing to fix rattles on lowered cars .... Hmmm......

My MINI has just developed a really BAD dash rattle

alan earnshaw · Jun 4th, 2004, 02:49 PM

Quote: Originally Posted by cjay

Brizvagas BMW must think mine has been lowered LOL

At least it gave me a laugh when that said they found the rattle but had no idea how to fix it and gave me the car back.

Where was the rattle comming from Cjay ?

gazah · Jun 6th, 2004, 07:48 AM

this has turned into a 'post your best rattle story!' thread!

well, i asked them to look into my squeaky glovebox & they ended up replacing the boot lock to fix a rattle they found back there... but the glovebox still squeaks!

nothing better than a run up to the hunter vineyards to bring out your rattles... watch the stories pile in after today!

swamos · Jun 6th, 2004, 10:31 AM

Quote: Originally Posted by alan earnshaw

My MINI has just developed a really BAD dash rattle

Haha, you reckon you have a bad dash rattle, listen to my dash rattle .

They had the car for a week last time and had a go at fixing it. It's not fixed, but it is much better

Quote: Originally Posted by gazah

well, i asked them to look into my squeaky glovebox & they ended up replacing the boot lock to fix a rattle they found back there... but the glovebox still squeaks!

Finally I realised another good point to not having a glovebox - no rattles from it

IML337 · Jun 6th, 2004, 11:46 AM

Quote: Originally Posted by swamos

Haha, you reckon you have a bad dash rattle, listen to my dash rattle .

that's bloody disgraceful

I have a sunroof rattle that I thought was pretty bad, but yours definately takes the cake!

Jun 2nd, 2004, 10:24 PM	#1
Spottydog MINI2 Regular Join Date: Apr 2004 Location: Cairns FNQ Local Time: 12:53 AM Posts: 111 Offline	Warranty details - Australia. I know this is a stupid question, but what are the details of the MINI new car warranty?

Jun 3rd, 2004, 11:01 AM	#3 (permalink)
swamos MINI Traitor Join Date: Mar 2002 Location: Brisbane, Australia Local Time: 12:53 AM Posts: 5,542 Offline	Quote: Originally Posted by AndrewH The warranty in Australia is pathetic - 2 years, 60,000km. If Hyundai trusts their product enough to offer 5 years unlimited kilometres warranty, why not BMW? Oh that's right, the final stage of their product engineering is done by the customer! You can however buy an additional years warranty (total 3 years unlimited) either as an option with an additional years road side assistance (aprox $600) or as part of a package that includes free servicing to 60,000KM (I think) for about $1200. You can buy the additional warranty right up till the standard one expires, so there is not much point giving it to MINI to look after for two years IMHO. Clubman less....

Jun 3rd, 2004, 11:04 AM	#4 (permalink)
ScottyB Take me down to Paradise My Classifieds Join Date: Mar 2004 Location: David McGhan's World Local Time: 12:53 AM Posts: 191,704 Offline	Quote: Originally Posted by swamos You can buy the additional warranty right up till the standard one expires, so there is not much point giving it to MINI to look after for two years IMHO. I didnt know that? So if you have heaps of trouble with your car, and the 2 years is coming up, you can just buy the extra year? - Global Moderator - MY BLOG - Global Procrastinator - ... Buying the 8C for its dynamic abilities is like buying a porn film for its plot ...

Jun 3rd, 2004, 11:20 AM	#5 (permalink)
swamos MINI Traitor Join Date: Mar 2002 Location: Brisbane, Australia Local Time: 12:53 AM Posts: 5,542 Offline	Quote: Originally Posted by ScottyB I didnt know that? So if you have heaps of trouble with your car, and the 2 years is coming up, you can just buy the extra year? That is indeed the question we are asking ourselves at the moment. To be more correct, i beleive you get one months grace, so you have to make the decision within 25 months. Mini has a thing where if you do the right thing by them, they will look after you. It is more than likely that if you had a engine die at 3.5 yo, they would either do the lot, or help you out substantially with it Clubman less....

Jun 3rd, 2004, 11:31 AM	#6 (permalink)
ScottyB Take me down to Paradise My Classifieds Join Date: Mar 2004 Location: David McGhan's World Local Time: 12:53 AM Posts: 191,704 Offline	Quote: Originally Posted by swamos That is indeed the question we are asking ourselves at the moment. To be more correct, i beleive you get one months grace, so you have to make the decision within 25 months. Mini has a thing where if you do the right thing by them, they will look after you. It is more than likely that if you had a engine die at 3.5 yo, they would either do the lot, or help you out substantially with it 3.5 years old? So is that only if you got the three years warranty? Oh well, this all sounds good anyway - Global Moderator - MY BLOG - Global Procrastinator - ... Buying the 8C for its dynamic abilities is like buying a porn film for its plot ...

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Jun 3rd, 2004, 06:35 AM	#2 (permalink)
AndrewH Were there Oompa loompas? Join Date: Jun 2003 Location: Canberra Local Time: 12:53 AM Posts: 4,209 Offline	Quote: Originally Posted by Spottydog I know this is a stupid question, but what are the details of the MINI new car warranty? The warranty in Australia is pathetic - 2 years, 60,000km. If Hyundai trusts their product enough to offer 5 years unlimited kilometres warranty, why not BMW? Oh that's right, the final stage of their product engineering is done by the customer! You can however buy an additional years warranty (total 3 years unlimited) either as an option with an additional years road side assistance (aprox $600) or as part of a package that includes free servicing to 60,000KM (I think) for about $1200.

Jun 3rd, 2004, 11:59 AM	#7 (permalink)
swamos MINI Traitor Join Date: Mar 2002 Location: Brisbane, Australia Local Time: 12:53 AM Posts: 5,542 Offline	Quote: Originally Posted by ScottyB 3.5 years old? So is that only if you got the three years warranty? Oh well, this all sounds good anyway It is an unwritten thing. There are no hard a fast rules. Basically, MINI are saying, we'll look after our customers who do right by us. They might give you a new engine at 4.5 years. They might tell you to go away at 2.1 years depending on things. Some of the things they look at are... 1. Are you the first owner of the car? 2. Have you got it serviced by MINI all the way? 3. Is this the dealer you bought the car from? 4. Does the customer know the secret handshake... Clubman less....

Jun 3rd, 2004, 12:05 PM	#8 (permalink)
ScottyB Take me down to Paradise My Classifieds Join Date: Mar 2004 Location: David McGhan's World Local Time: 12:53 AM Posts: 191,704 Offline	haha swamos Im feeling I should be right for 3 out of 4. The secret handshake has me a bit worried though - Global Moderator - MY BLOG - Global Procrastinator - ... Buying the 8C for its dynamic abilities is like buying a porn film for its plot ...

Jun 3rd, 2004, 12:10 PM	#9 (permalink)
poki Whatev. Join Date: Sep 2003 Local Time: 12:53 AM Posts: 2,993 Offline	Know what you mean Scotty. I feel very unworthy and grubby every time I go to the dealership.

Jun 3rd, 2004, 12:16 PM	#10 (permalink)
Spottydog MINI2 Regular Join Date: Apr 2004 Location: Cairns FNQ Local Time: 12:53 AM Posts: 111 Offline	...but do they have roadside assistance, do they supply you with a drive car whilst yours in in getting fixed/serviced?

Jun 3rd, 2004, 08:36 PM	#11 (permalink)
swamos MINI Traitor Join Date: Mar 2002 Location: Brisbane, Australia Local Time: 12:53 AM Posts: 5,542 Offline	Quote: Originally Posted by Spottydog ...but do they have roadside assistance, do they supply you with a drive car whilst yours in in getting fixed/serviced? YEs, the deal comes with two years roadsie assistance. I'm not sure what happens if it really breaks down. Does mini.com.au say anything?? Clubman less....

Jun 3rd, 2004, 11:11 PM	#12 (permalink)
StuJones my second passion, a tin! Join Date: Nov 2003 Location: Cronulla, NSW Local Time: 12:53 AM Posts: 747 Offline	Quote: Originally Posted by Spottydog ...but do they have roadside assistance, do they supply you with a drive car whilst yours in in getting fixed/serviced? in the three occaisons that my car broke down and had to be towed back to the dealer there were no loan cars available All were 'pre-booked' for cars in service. which begs the question, whats the point of offering loan cars for breakdowns if they have to be pre-booked!!!

Jun 3rd, 2004, 11:17 PM	#13 (permalink)
-blacky- MCSJCW Join Date: Mar 2004 Location: Central Coast NSW Local Time: 12:53 AM Posts: 1,786 Offline	After my dealing with Mini and their warranty - I feel that at any time it can go both ways. Some good / some bad - but you get that with everything ! - Blacky - 2003 MCS JCW Trouble Maker

Jun 4th, 2004, 10:39 AM	#14 (permalink)
swamos MINI Traitor Join Date: Mar 2002 Location: Brisbane, Australia Local Time: 12:53 AM Posts: 5,542 Offline	Interestingly, I have just heard that dealers in the UK are refusing to fix rattles on lowered cars .... Hmmm...... Clubman less....

Jun 4th, 2004, 11:57 AM	#15 (permalink)
cjay "No Works for me!" Join Date: Jan 2003 Local Time: 12:53 AM Posts: 489 Offline	Quote: Originally Posted by swamos Interestingly, I have just heard that dealers in the UK are refusing to fix rattles on lowered cars .... Hmmm...... Brizvagas BMW must think mine has been lowered LOL At least it gave me a laugh when that said they found the rattle but had no idea how to fix it and gave me the car back.

Jun 4th, 2004, 02:47 PM	#16 (permalink)
alan earnshaw Brass Cannons Join Date: May 2003 Location: At Sea Local Time: 01:53 AM Posts: 909 Offline	Quote: Originally Posted by swamos Interestingly, I have just heard that dealers in the UK are refusing to fix rattles on lowered cars .... Hmmm...... My MINI has just developed a really BAD dash rattle

Jun 4th, 2004, 02:49 PM	#17 (permalink)
alan earnshaw Brass Cannons Join Date: May 2003 Location: At Sea Local Time: 01:53 AM Posts: 909 Offline	Quote: Originally Posted by cjay Brizvagas BMW must think mine has been lowered LOL At least it gave me a laugh when that said they found the rattle but had no idea how to fix it and gave me the car back. Where was the rattle comming from Cjay ?

Jun 6th, 2004, 07:48 AM	#18 (permalink)
gazah M2 Procrastinator Join Date: Jan 2003 Location: sydney, OZ! Local Time: 12:53 AM Posts: 2,045 Offline	this has turned into a 'post your best rattle story!' thread! well, i asked them to look into my squeaky glovebox & they ended up replacing the boot lock to fix a rattle they found back there... but the glovebox still squeaks! nothing better than a run up to the hunter vineyards to bring out your rattles... watch the stories pile in after today! come MOTOR with clubMINI

Jun 6th, 2004, 10:31 AM	#19 (permalink)
swamos MINI Traitor Join Date: Mar 2002 Location: Brisbane, Australia Local Time: 12:53 AM Posts: 5,542 Offline	Quote: Originally Posted by alan earnshaw My MINI has just developed a really BAD dash rattle Haha, you reckon you have a bad dash rattle, listen to my dash rattle . They had the car for a week last time and had a go at fixing it. It's not fixed, but it is much better Quote: Originally Posted by gazah well, i asked them to look into my squeaky glovebox & they ended up replacing the boot lock to fix a rattle they found back there... but the glovebox still squeaks! Finally I realised another good point to not having a glovebox - no rattles from it Clubman less....

Jun 6th, 2004, 11:46 AM	#20 (permalink)
IML337 saving the world Join Date: Jul 2002 Location: Sydney, Aus Local Time: 12:53 AM Posts: 3,063 Offline	Quote: Originally Posted by swamos Haha, you reckon you have a bad dash rattle, listen to my dash rattle . that's bloody disgraceful I have a sunroof rattle that I thought was pretty bad, but yours definately takes the cake!

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