2014 Mini -- error msgs, shut downs while driving, no solutions after 9 weeks in serv
We purchased our new 2014 mini off the showroom floor and brought it home May 2, 2014. Within 2 weeks it started given off multiple, simultaneous error messages and shutting itself off while being driven in traffic.
It has been in the dealer service department since June 2, THAT IS CLOSE TO 9 WEEKS NOW!
As far as we know (they will not give us a written print-out of the repairs until they release the car to us), they have so far replaced 4 components in an attempt to fix the problem.
- replaced a tire that was sending an error message
- re-wrote or replaced computer software
- replaced a compressor
- replaced the car's "brain" (that's what they called it, assume it is the computer thats runs the car?)
None of these things have worked. They want us to continue waiting while another, newer "brain" arrives ( it is on factory back order) and they make their 5th attempt. All of these "fixes" have been made in consultation with the experts in Germany.
Anyone else out there having similar problems?
We live in Canada and there are no lemon laws here. There is an arbitration process for motor vehicles in Canada but participation and membership is voluntary on the part of the manufacturer. BMW/MINI is 1 of only 2 car manufacturers that does not participate.