MINI2

Basil · Sep 2nd, 2002, 11:56 PM

Just a quick note to publicly thank "Brisbane BMW" AKA "Brisbane MINI Garage" for their sympathetic ear over the last 10 months of waiting for my S, and finaly the painless delivery of my MINI.

My $100AU voucher will come in handy for a couple of official Black MINI Caps............

On personal experience, I highly recommend them to anyone looking for a good MINI dealer in SE Qld.

Cheers to Lewie, Mark, Tony and the rest of the MINI crew !

eltel · Sep 3rd, 2002, 01:55 AM

Basil, well said. I have found the experience with BMW to be quite different from other auto buying activites.

My dealer in Melbourne has been excellent. I know that due to my lack of patience over the past couple of years I may have implied a number of things, but once the reality bit in I was knocked out by their sincere efforts to make this a very memorable and rewarding experience. That is Bib Stillwell by the way.

By the way, I'll sell you two caps for $90.

Regards, ElTel

Basil · Dec 2nd, 2002, 07:42 AM

To give credit where it's due, I have to say that Brisbane BMW/MINI Garage are amazing.

They ALWAY's follow up when there's a problem to make sure they've done their job properly, and I'm happy with their level of service.

Stunned again today with a call.

Well done Brisbane BMW.

eltel · Dec 2nd, 2002, 04:57 PM

Quote:

Originally posted by Basil
To give credit where it's due, I have to say that Brisbane BMW/MINI Garage are amazing.

They ALWAY's follow up when there's a problem to make sure they've done their job properly, and I'm happy with their level of service.

Stunned again today with a call.

Well done Brisbane BMW.

You're right Basil. BMW Australia are really trying very hard.

You will not get treatment this good from Renau-- sorry, Nissan.

Regards, ElTel

Basil · Dec 4th, 2002, 05:48 AM

Quote:

Originally posted by eltel

You're right Basil. BMW Australia are really trying very hard.

Well Brisbane BMW have made up for BMW Group Australia's lack of response as far as my own issues are concerned.

(Your right about Nissault though. Another 12 month's on that one.......

)

swamos · Dec 4th, 2002, 06:54 AM

We actually weren't all that impressed with their sales staff. It seemed to depend a little on the day.

Since we bought our car elsewhere they have been borderline rude. This is not a good way to get customers in the future.

The service people have been very nice though

Basil · Dec 4th, 2002, 07:05 AM

Quote:

Originally posted by swamos
We actually weren't all that impressed with their sales staff. It seemed to depend a little on the day.

Since we bought our car elsewhere they have been borderline rude. This is not a good way to get customers in the future.

The service people have been very nice though

Hmmm, perhaps I should clarify, that it's not the sales staff i'm impressed with at the moment, but their managment. I agree their service people are good too.

Unfortunately the two sales people I dealt with leading up to delivery are no longer part of the MINI side of things.

Basil · Dec 15th, 2002, 06:06 AM

I've said it before, but I'll say it again.

BRISBANE BMW/MINI Garage are an absolute joy to deal with.

If I'm ever in the market for another MINI or a BMW for that matter, I would not hesitate to go back there.

Extremely grateful to Lewis Stafford, Dale Watson and Scott Croaker from BMW Group Australia in particular.

If BMW Group Australia are reading this, these guy's deserve a pat on the back.

Highly recommended.

Cheers

AussieMini · Dec 28th, 2002, 04:37 PM

While I bought my Mini from Brisbane BMW I have done quite a bit of after market shopping at Motorline BMW at Daisy Hill (southside).

Brisbane BMW are always quite friendly but the staff at Motorline are just superb.

Their customer service is second to none and always have the time to discuss any Mini-related issues. They also offer discounts on Mini merchandise without even being asked.

I'll be having my vehicle serviced there and any vehicle purchases in the future will be from Motorline.

swamos · Dec 28th, 2002, 06:09 PM

Quote:

Originally posted by AussieMini
They also offer discounts on Mini merchandise without even being asked.

You tell me that, three days AFTER christmas

Anyway, I'm sure that'll be good to know for the future.

Always good to hear a good report.

brett · Feb 23rd, 2003, 12:17 PM

I agree, Brisbae Mini Garage are excellent to deal with. sales and Service staff went beyond my expectations. Even got a ride in the new 7 series, after dropping my Mini in for a service !!!! I'll be back in when I can afford a Cooper S

swamos · Feb 23rd, 2003, 04:32 PM

they've been looking after our MINI servicing pretty well so far

Sep 2nd, 2002, 11:56 PM	#1
Basil MINI2 Master Join Date: Nov 2001 Local Time: 05:12 AM Posts: 5,956 Offline	Thanks to Brisbane BMW - Fortitude Valley Just a quick note to publicly thank "Brisbane BMW" AKA "Brisbane MINI Garage" for their sympathetic ear over the last 10 months of waiting for my S, and finaly the painless delivery of my MINI. My $100AU voucher will come in handy for a couple of official Black MINI Caps............ On personal experience, I highly recommend them to anyone looking for a good MINI dealer in SE Qld. Cheers to Lewie, Mark, Tony and the rest of the MINI crew !

Dec 28th, 2002, 04:37 PM	#9 (permalink)
AussieMini MINI2 Senior Join Date: Dec 2002 Location: Brisbane Local Time: 05:12 AM Posts: 687 Offline	My two cents While I bought my Mini from Brisbane BMW I have done quite a bit of after market shopping at Motorline BMW at Daisy Hill (southside). Brisbane BMW are always quite friendly but the staff at Motorline are just superb. Their customer service is second to none and always have the time to discuss any Mini-related issues. They also offer discounts on Mini merchandise without even being asked. I'll be having my vehicle serviced there and any vehicle purchases in the future will be from Motorline.

Dec 28th, 2002, 06:09 PM	#10 (permalink)
swamos MINI Traitor Join Date: Mar 2002 Location: Brisbane, Australia Local Time: 05:12 AM Posts: 4,985 Offline	Re: My two cents Quote: Originally posted by AussieMini They also offer discounts on Mini merchandise without even being asked. You tell me that, three days AFTER christmas Anyway, I'm sure that'll be good to know for the future. Always good to hear a good report.

Feb 23rd, 2003, 12:17 PM	#11 (permalink)
brett 1st MINI Owner in QLD !!! Join Date: Jun 2002 Location: St George Local Time: 05:12 AM Posts: 2,390 Offline	I agree, Brisbae Mini Garage are excellent to deal with. sales and Service staff went beyond my expectations. Even got a ride in the new 7 series, after dropping my Mini in for a service !!!! I'll be back in when I can afford a Cooper S 1968 Mk1 Morris Cooper S 1310cc Downton Lake Green - White 1974 Leyland Mini 1098c Country Cream 2008 MINI Cooper S Chilli Pepper White - Black Roof

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Sep 3rd, 2002, 01:55 AM	#2 (permalink)
eltel MINIstry of Fun Join Date: Dec 2001 Location: Eastern Suburbs, Mel Local Time: 05:12 AM Posts: 1,566 Offline	Basil, well said. I have found the experience with BMW to be quite different from other auto buying activites. My dealer in Melbourne has been excellent. I know that due to my lack of patience over the past couple of years I may have implied a number of things, but once the reality bit in I was knocked out by their sincere efforts to make this a very memorable and rewarding experience. That is Bib Stillwell by the way. By the way, I'll sell you two caps for $90. Regards, ElTel

Dec 2nd, 2002, 07:42 AM	#3 (permalink)
Basil MINI2 Master Join Date: Nov 2001 Local Time: 05:12 AM Posts: 5,956 Offline	To give credit where it's due, I have to say that Brisbane BMW/MINI Garage are amazing. They ALWAY's follow up when there's a problem to make sure they've done their job properly, and I'm happy with their level of service. Stunned again today with a call. Well done Brisbane BMW.

Dec 2nd, 2002, 04:57 PM	#4 (permalink)
eltel MINIstry of Fun Join Date: Dec 2001 Location: Eastern Suburbs, Mel Local Time: 05:12 AM Posts: 1,566 Offline	Quote: Originally posted by Basil To give credit where it's due, I have to say that Brisbane BMW/MINI Garage are amazing. They ALWAY's follow up when there's a problem to make sure they've done their job properly, and I'm happy with their level of service. Stunned again today with a call. Well done Brisbane BMW. You're right Basil. BMW Australia are really trying very hard. You will not get treatment this good from Renau-- sorry, Nissan. Regards, ElTel

Dec 4th, 2002, 05:48 AM	#5 (permalink)
Basil MINI2 Master Join Date: Nov 2001 Local Time: 05:12 AM Posts: 5,956 Offline	Quote: Originally posted by eltel You're right Basil. BMW Australia are really trying very hard. Well Brisbane BMW have made up for BMW Group Australia's lack of response as far as my own issues are concerned. (Your right about Nissault though. Another 12 month's on that one....... )

Dec 4th, 2002, 06:54 AM	#6 (permalink)
swamos MINI Traitor Join Date: Mar 2002 Location: Brisbane, Australia Local Time: 05:12 AM Posts: 4,985 Offline	We actually weren't all that impressed with their sales staff. It seemed to depend a little on the day. Since we bought our car elsewhere they have been borderline rude. This is not a good way to get customers in the future. The service people have been very nice though

Dec 4th, 2002, 07:05 AM	#7 (permalink)
Basil MINI2 Master Join Date: Nov 2001 Local Time: 05:12 AM Posts: 5,956 Offline	Quote: Originally posted by swamos We actually weren't all that impressed with their sales staff. It seemed to depend a little on the day. Since we bought our car elsewhere they have been borderline rude. This is not a good way to get customers in the future. The service people have been very nice though Hmmm, perhaps I should clarify, that it's not the sales staff i'm impressed with at the moment, but their managment. I agree their service people are good too. Unfortunately the two sales people I dealt with leading up to delivery are no longer part of the MINI side of things.

Dec 15th, 2002, 06:06 AM	#8 (permalink)
Basil MINI2 Master Join Date: Nov 2001 Local Time: 05:12 AM Posts: 5,956 Offline	I've said it before, but I'll say it again. BRISBANE BMW/MINI Garage are an absolute joy to deal with. If I'm ever in the market for another MINI or a BMW for that matter, I would not hesitate to go back there. Extremely grateful to Lewis Stafford, Dale Watson and Scott Croaker from BMW Group Australia in particular. If BMW Group Australia are reading this, these guy's deserve a pat on the back. Highly recommended. Cheers

Feb 23rd, 2003, 04:32 PM	#12 (permalink)
swamos MINI Traitor Join Date: Mar 2002 Location: Brisbane, Australia Local Time: 05:12 AM Posts: 4,985 Offline	they've been looking after our MINI servicing pretty well so far

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