MINI2

Mini ClubMan · Apr 3rd, 2008, 06:48 PM

decided to remove post now that im calmer.... lets just say im not pleased that i have been let down 2 hrs before pick up due to dealer fitted option mess up

M.O.S · Jun 17th, 2008, 08:22 AM

Quote: Originally Posted by Minimaybe (original)

decided to remove post now that im calmer.... lets just say im not pleased that i have been let down 2 hrs before pick up due to dealer fitted option mess up

I assume that this is Stratstone in Doncaster. I have used Stratstone in Harrogate and have nothing but complements for them. Their service was quick and polite etc. I wonder why a dealer owned and ran by the same people is not as good. Is it a bolt on to BMW or do they have a separate premises. I found that when Harrogate was a bolt on, their service was shocking, but since their move, their serivce has improved dramatically.

Sometimes even the best of us make mistakes though - you have to remember that!

deanquartermaine · Jun 17th, 2008, 08:43 AM

I know a good few people that have had problems with Stratstone's Doncaster and Chesterfield, I have used Stratstone's in Harrogate and they where ok, not great but OK!

neilians · Jun 17th, 2008, 09:15 AM

Sorry to hear everyone having problems with Stratstone.

I've haven't had any problems with Stratstone Doncaster, so far !
I've had two Coopers from them & had the first serviced by them, only thing I found was they were always an hour or two over when it came to collecting the car, but never really bothered me.

I've only dealt with Derby a couple of times for accessories & all OK so far.

Cheers

Ian

Apr 3rd, 2008, 06:48 PM	#1
Mini ClubMan Clubman Rules! Join Date: Mar 2007 Location: Doncaster (ish) Local Time: 06:59 PM Posts: 49 Offline	Let Down By Stratstone Dealership aftersales. decided to remove post now that im calmer.... lets just say im not pleased that i have been let down 2 hrs before pick up due to dealer fitted option mess up Last edited by Mini ClubMan : Apr 5th, 2008 at 09:23 AM.

Jun 17th, 2008, 08:43 AM	#3 (permalink)
deanquartermaine MINI2 Senior My Classifieds Join Date: Jul 2006 Location: Worksop, Notts Local Time: 06:59 PM Posts: 504 Offline	I know a good few people that have had problems with Stratstone's Doncaster and Chesterfield, I have used Stratstone's in Harrogate and they where ok, not great but OK! http://www.nottsminiclub.co.uk Winner of Your Cars in Modern MINI Magazine July 2008

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Rate This Thread
Rate This Thread:

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
RATE! - Stratstone Harrogate	ben__allen	Dealership Feedback	11	Jun 14th, 2008 06:21 PM
Dealership just sell Second hand Mini’s that have been traded in at there dealership?	sav112	General Discussion	4	Mar 12th, 2008 10:38 PM
Elms Bedford or Stratstone MK	GAX857W	Dealership Feedback	19	Dec 6th, 2007 03:56 PM
Stratstone Derby	steeve	Dealership Feedback	0	Sep 14th, 2007 06:07 AM
Stratstone Hull	ADP	Dealership Feedback	0	Jul 21st, 2006 01:44 PM

MINI2

Fuel for your MINI obsession

Discuss your experiences with MINI dealers worldwide

Today
Sponsors	Sponsored Links Registered members do not see Google Ads posts, they can also post messages, pictures, and classified adverts. Register your free account today and become a member of MINI2 - MINI Forum

Jun 17th, 2008, 08:22 AM	#2 (permalink)
M.O.S MINI One Seven Join Date: Jun 2008 Local Time: 06:59 PM Posts: 1,732 Offline	Quote: Originally Posted by Minimaybe (original) decided to remove post now that im calmer.... lets just say im not pleased that i have been let down 2 hrs before pick up due to dealer fitted option mess up I assume that this is Stratstone in Doncaster. I have used Stratstone in Harrogate and have nothing but complements for them. Their service was quick and polite etc. I wonder why a dealer owned and ran by the same people is not as good. Is it a bolt on to BMW or do they have a separate premises. I found that when Harrogate was a bolt on, their service was shocking, but since their move, their serivce has improved dramatically. Sometimes even the best of us make mistakes though - you have to remember that!

Jun 17th, 2008, 09:15 AM	#4 (permalink)
neilians Mad about MINI Join Date: Jul 2005 Location: Spondon, Derby Local Time: 06:59 PM Posts: 50 Offline	Sorry to hear everyone having problems with Stratstone. I've haven't had any problems with Stratstone Doncaster, so far ! I've had two Coopers from them & had the first serviced by them, only thing I found was they were always an hour or two over when it came to collecting the car, but never really bothered me. I've only dealt with Derby a couple of times for accessories & all OK so far. Cheers Ian

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)