Soper Lincoln

[alcot33uk]

Hi All,

Had a great purchase experience there in 2009. We bought a 2009/59 Clubman ONE brand new, loaded with:

1. Multi function wheel
2. Armrest
3. Upgraded stereo
4. Full bluetooth
5. Upgraded interior lighting
6. Heated front seats
7. Chili pack
8. TLC

So as you can see we spent a few quid..

They rang us in December 2011 asking if we wanted to return our PCP contract hire car and trade it in against a Countryman (as they were doing a £2000 contribution and we now have 2 x small children....).

We went in and were offered £7500 for ours..... They used the sales technique of showing us Glass's guide where it did say that bottom book was £7500 (but not including any of the accessories, or the condition etc etc).

So needless to say i was not happy, to the point where I rang a friend of mine who has been in the motor sales trade for many years (never bought from him as never mix mates with business..) and I asked him what he thought our car was worth. He instantly responded saying that 'you cars value starts with a 10, and I will buy it from you if you want'. I asked him to justify that and he said 'I would put that on my forecourt at £11500 and take £11300 making me at least £1000.. and I know that currently they are well into book'. So armed with this I was honest, firm and fair with Soper and told them this to which they just shrugged their shoulders and said that £7500 was their offer. I then thought of another weapon..the internet!! So I used their Wi-Fi and logged onto Autotrader on my iPhone and searched for 2009/59 Clubmans. Cheapest one I could find locally was £10750, same colour but boggo spec. I showed them this and they still said £7500 was their max.

That's my experience of Soper Lincoln and they will not now be getting my repeat business, even though the initial buying process was so good..