Chandlers Hailsham lose interest after payment - MINI Cooper Forum
Go Back   MINI Cooper Forum > All Models & Variants > Dealership Feedback


Dealership Feedback Discuss your experiences with MINI dealers worldwide

Mini2.com is the premier Mini Cooper Forum on the internet. Registered Users do not see the above ads.
Reply
 
LinkBack Thread Tools Rate Thread
  #1 (permalink)  
Old May 31st, 2014, 10:21 AM
Guitarmaker
Offline
 
Join Date: May 2014
Posts: 36
Local Time: 10:37 PM
United Kingdom Male
Chandlers Hailsham lose interest after payment

Chandlers Hailsham were great selling me what (so far) seems to be a good car - not cheap but excellent condition for 4 years old.

I found the Mini Clubman Cooper S auto I was looking for at Chandlers Hailsham; there aren't many of this model and the red one at Chandlers looked good.

The salesman was extremely helpful, sent the link to a personal video walking round and inside the car on the same day. It looked good and also convinced my otherwise doubtful wife.
The car arrived with a driver (drove it the 300+ miles), who collected my Audi TT.

But since accepting the car, I've made 5 phone calls to the salesman to sort out two minor problems and none has been returned as promised.

Seems like now the deal is done I'm always at the back of the list. One unreturned call could be accidental, five couldn't.

Not good enough. Repeat business is worth having, but treatment like this makes me doubt the integrity of the dealer. I guess some people would say that the words dealer and integrity don't go together, but I always hope otherwise.
Reply With Quote
Sponsored Links
Advertisement
 
  #2 (permalink)  
Old May 31st, 2014, 01:47 PM
MINI2 Premium Member
MINI2 Master
Offline
 
Join Date: Mar 2012
Posts: 3,029
Local Time: 10:37 PM
United Kingdom Male
Thats the same with most things, like a house even, once youve exchanged contracts everything goes dead and quiet, you dont hear a thing, but up until the "youre committed to buy" point the sales team are onto you everyday.
Reply With Quote
  #3 (permalink)  
Old Jun 4th, 2014, 06:44 AM
Guitarmaker
Offline
 
Join Date: May 2014
Posts: 36
Local Time: 10:37 PM
United Kingdom Male
Not quite as bad as I thought

It turns out the salesman had returned my fourth call, but only after long enough that my mobile was out of signal range. He didn't try the landline numbers I've given several times, but at least he called.

The most important thing is that the car seems to be good. Has to be a plus.
Reply With Quote
  #4 (permalink)  
Old Jun 10th, 2014, 02:14 PM
Guitarmaker
Offline
 
Join Date: May 2014
Posts: 36
Local Time: 10:37 PM
United Kingdom Male
Helpful Chandlers salesman

When I couldn't get the Bluetooth to connect to my windows phone, a salesman called Wayne spent at least 20 minutes sitting in a car talking me through connection. It didn't work out, but 10 out of 10 for effort.
Reply With Quote
  #5 (permalink)  
Old Jun 11th, 2014, 06:43 PM
MINI2 Newbie
Offline
 
Join Date: Jun 2014
Posts: 10
Local Time: 10:37 PM
United Kingdom
Unfortunately salesmen have odd days off throughout the week because of their weekend rotas. It can be difficult to contact exactly who you require.
BMW's and MINI's work well with iPhones and iPods, but annoyingly BMW doesn't seem to support windows or android operating systems very well. This could well be the cause for your unsuccessful pairing of your windows phone to the car's bluetooth.
Reply With Quote
Sponsored Links
Advertisement
 
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

» Hot Topics This Week
Naming your MINI? - (77 replies)
Ok so who has ordered an F56 MCS? - (46 replies)
New Online Magazine for Track Day Enthusiasts - (24 replies)
Standard radio plays MP3? - (21 replies)
De Chrome? - (18 replies)
» Recent Threads
Looking to replace crankshaft or having original machined.
Today 09:26 PM
by Zgenius
Last post by Zgenius
Today 09:26 PM
0 Replies, 1 Views
New Owner
Today 08:59 PM
Last post by pastytreat
Today 08:59 PM
0 Replies, 1 Views
Just bought a EB mini cooper S 2003
Today 08:48 PM
Last post by pastytreat
Today 08:48 PM
1 Replies, 14 Views
Need help with keys
Sep 7th, 2014 09:09 PM
Last post by ExclusiveWorkshops
Today 07:56 PM
1 Replies, 280 Views
Mini Cooper S 05 wheels
Sep 10th, 2014 12:40 PM
by DexterW
Last post by ExclusiveWorkshops
Today 07:51 PM
4 Replies, 280 Views
Mini Rocketman Is Back?
Today 07:05 PM
by mab01uk
Last post by mab01uk
Today 07:05 PM
0 Replies, 53 Views
Mini Cooper R56 Radio Problem
Apr 1st, 2013 05:38 PM
Last post by Dooper09
Today 05:01 PM
2 Replies, 1,891 Views
Thinking of getting a 2011base
Today 04:54 PM
by kllrbee
Last post by kllrbee
Today 04:54 PM
0 Replies, 86 Views
2nd hand mini experience
May 22nd, 2014 05:57 PM
Last post by minifan90
Today 01:17 PM
6 Replies, 1,441 Views
Top 10 Cheapest Convertibles
Sep 19th, 2013 11:19 PM
Last post by minifan90
Today 01:15 PM
4 Replies, 7,319 Views
Need Help Protecting My Mini
Aug 28th, 2014 09:26 PM
Last post by mikeyt
Today 12:50 PM
3 Replies, 582 Views
2015 Countryman
Aug 31st, 2014 12:59 PM
by Sophia7
Last post by mikeyt
Today 12:45 PM
1 Replies, 358 Views
Durable car covers for your Mini Cooper
Today 10:19 AM
by CARiD
Last post by mini2mini2
Today 12:39 PM
3 Replies, 144 Views
Making a grunt sound
Yesterday 08:59 PM
by Oneboat
Last post by Oneboat
Today 12:25 PM
2 Replies, 214 Views
New to mini and forum - oil leak advice please!
Today 11:27 AM
by phil_w
Last post by phil_w
Today 11:27 AM
0 Replies, 110 Views
Trustworthy Knowlegeable Dublin mechanic
Today 09:45 AM
Last post by fourmations
Today 09:45 AM
0 Replies, 121 Views
New Owner - 2007 MCS (+JCW Kit)
Sep 10th, 2014 08:39 AM
Last post by JustinKarlooten
Today 09:40 AM
2 Replies, 358 Views
Were these rims worth it?
Sep 3rd, 2014 08:17 PM
Last post by JustinKarlooten
Today 09:36 AM
7 Replies, 725 Views
De Chrome?
Jan 23rd, 2012 10:07 AM
Last post by Johnboy429
Today 05:58 AM
18 Replies, 9,571 Views
New Online Magazine for Track Day Enthusiasts
Apr 14th, 2014 12:56 AM
Last post by AutoTrackDay
Today 01:54 AM
24 Replies, 3,897 Views
» Premium
» Auto Insurance
» Wheel & Tire Center

Powered by vBadvanced CMPS v3.2.1

All times are GMT. The time now is 09:37 PM.



Powered by vBulletin® Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
SEO by vBSEO 3.3.2