Chandlers Hailsham lose interest after payment
Chandlers Hailsham were great selling me what (so far) seems to be a good car - not cheap but excellent condition for 4 years old.
I found the Mini Clubman Cooper S auto I was looking for at Chandlers Hailsham; there aren't many of this model and the red one at Chandlers looked good.
The salesman was extremely helpful, sent the link to a personal video walking round and inside the car on the same day. It looked good and also convinced my otherwise doubtful wife.
The car arrived with a driver (drove it the 300+ miles), who collected my Audi TT.
But since accepting the car, I've made 5 phone calls to the salesman to sort out two minor problems and none has been returned as promised.
Seems like now the deal is done I'm always at the back of the list. One unreturned call could be accidental, five couldn't.
Not good enough. Repeat business is worth having, but treatment like this makes me doubt the integrity of the dealer. I guess some people would say that the words dealer and integrity don't go together, but I always hope otherwise.