MINI2

Justin Forwood · Jan 31st, 2003, 12:42 PM

I'm thinking of buying a new Mini Cooper from Heathrow Mini, and I was wondering if anyone out there could tell me about their good or bad experienies with them.
So far their sales team have been very helpfull, which you would expect when they are trying to get hold of your money. But what about after sales service?

Martin L · Jan 31st, 2003, 12:57 PM

Welcome to MINI2

I work right next door to BMW Heathrow. I've had mixed opinions about them. Their sales staff (well the BMW ones) are money sucking leeches interested in nothing but commission

The service staff are hit and miss though. I've had problems with them regarding my BMW but when I've taken my MINI in it's been fine.

p.s. I notice you're from High Wycombe. We're having a big meet (around 80 MINIs) there this coming Sunday. If you fancy coming saying hello to us well meeting in the cinema carpark between 9:00-10:00.

Maybe we'll see you there

Justin Forwood · Jan 31st, 2003, 01:05 PM

Thanks Martin
I've booked in for an extended test drive for a whole Saturday in a couple of weeks time just to make shore that I'm comfortable in the Mini on longer runs and that there's nothing else which I find a problem with on longer aquantence.

As with regards to the Chiltern run out I would have loved to come and meet you all, but unfortunatly I'm away all weekend. Such a shame as it's right on my door step. Hopefully next time.

Justin

jon.od · Jan 31st, 2003, 01:39 PM

Picked my S up from them last tuesday and so far they have 11/10 the purchasing was perfect. There a couple of things taht need adjusting on the Car which it will be duely booked in for so as yet no feed back on after sales.

The bit that impressed me is the fact that they emailed pictures of my car to me when it arrived, don`t know if this the norm, But little things!

I bought my car from Mark but he has since moved over to the BMW bit of the business. Don`t see why the rest of the Mini people can`t live up to his excellent levels of service. I am very impressed by them on the whole, since i found my local dealer to be totally un interested in a guy wearing Sandals & shorts ordering a new car.

Justin Forwood · Feb 22nd, 2003, 05:11 PM

Just to keep you all informed I eventually placed my order with Sytner of Gerrards Cross as they gave me a better trade in deal on my old car. So far i would sa that there was nothing in it between the two delers as they where both very helpfull. And i've read good things about Sytners on this group as well.
So what did I order:
Mini Cooper, Indi Blue with white roof
Chilli pack
17" S spoke alloy wheels
Visibility package
Xenon headlamps
Manual air con
Multi Function Steering Wheel
CD changer

The dealer is going to call back in two weeks to check I don't want to change the spec. I must stop looking at the options or I'll spend even more!

Just got to wait until the end of April for delivery, it can't come soon enough.

Jan 31st, 2003, 12:42 PM	#1
Justin Forwood MINI2 Newbie Join Date: Jan 2003 Location: High Wycombe, Buckinghamshire Local Time: 07:26 PM Posts: 14 Offline	Heathrow Mini I'm thinking of buying a new Mini Cooper from Heathrow Mini, and I was wondering if anyone out there could tell me about their good or bad experienies with them. So far their sales team have been very helpfull, which you would expect when they are trying to get hold of your money. But what about after sales service?

Jan 31st, 2003, 12:57 PM	#2 (permalink)
Martin L MINI defector Join Date: Mar 2002 Location: Harefield Local Time: 07:26 PM Posts: 13,666 Offline	Welcome to MINI2 I work right next door to BMW Heathrow. I've had mixed opinions about them. Their sales staff (well the BMW ones) are money sucking leeches interested in nothing but commission The service staff are hit and miss though. I've had problems with them regarding my BMW but when I've taken my MINI in it's been fine. p.s. I notice you're from High Wycombe. We're having a big meet (around 80 MINIs) there this coming Sunday. If you fancy coming saying hello to us well meeting in the cinema carpark between 9:00-10:00. Maybe we'll see you there MINI, RX8 and MX5 - Done those............. It's now TTime Unofficial MINI2.com bean counter

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Jan 31st, 2003, 01:05 PM	#3 (permalink)
Justin Forwood MINI2 Newbie Join Date: Jan 2003 Location: High Wycombe, Buckinghamshire Local Time: 07:26 PM Posts: 14 Offline	Thanks Martin I've booked in for an extended test drive for a whole Saturday in a couple of weeks time just to make shore that I'm comfortable in the Mini on longer runs and that there's nothing else which I find a problem with on longer aquantence. As with regards to the Chiltern run out I would have loved to come and meet you all, but unfortunatly I'm away all weekend. Such a shame as it's right on my door step. Hopefully next time. Justin

Jan 31st, 2003, 01:39 PM	#4 (permalink)
jon.od MINI2 Regular Join Date: May 2002 Location: Kent Local Time: 07:26 PM Posts: 121 Offline	Picked my S up from them last tuesday and so far they have 11/10 the purchasing was perfect. There a couple of things taht need adjusting on the Car which it will be duely booked in for so as yet no feed back on after sales. The bit that impressed me is the fact that they emailed pictures of my car to me when it arrived, don`t know if this the norm, But little things! I bought my car from Mark but he has since moved over to the BMW bit of the business. Don`t see why the rest of the Mini people can`t live up to his excellent levels of service. I am very impressed by them on the whole, since i found my local dealer to be totally un interested in a guy wearing Sandals & shorts ordering a new car.

Feb 22nd, 2003, 05:11 PM	#5 (permalink)
Justin Forwood MINI2 Newbie Join Date: Jan 2003 Location: High Wycombe, Buckinghamshire Local Time: 07:26 PM Posts: 14 Offline	Just to keep you all informed I eventually placed my order with Sytner of Gerrards Cross as they gave me a better trade in deal on my old car. So far i would sa that there was nothing in it between the two delers as they where both very helpfull. And i've read good things about Sytners on this group as well. So what did I order: Mini Cooper, Indi Blue with white roof Chilli pack 17" S spoke alloy wheels Visibility package Xenon headlamps Manual air con Multi Function Steering Wheel CD changer The dealer is going to call back in two weeks to check I don't want to change the spec. I must stop looking at the options or I'll spend even more! Just got to wait until the end of April for delivery, it can't come soon enough.

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