MINI2

MINI guy in SF,CA · Nov 11th, 2003, 02:44 AM

I have had my MINI for about a year now. I do believe this car has virtues and vices. It seems as though it was engineered brilliantly, but sourced badly, obviously to a budget. Thus, I don't know what the dealer service dept. can do to fix things like squeeky seats etc, but that said... is anybody happy with the service at MINI of SF, in California? I think they're learning on the job. I'm so frustrated, as the car has only 6,000 miles and visits to them are always long, slow, ineffective (frequent repeat visits to fix the same old thing, over and over), and they there's always the 'be sure to give us a good rating when our survey people call' threat. Ugg. I can't imagine living more than 3 miles from a dealer, given how often this car is in the shop.

MINIAC · Nov 11th, 2003, 05:00 AM

I live in SF and take my 'S' to East Bay MINI in Pleasanton where the service is GREAT

MINI guy in SF,CA · Nov 11th, 2003, 06:13 AM

Hmmm. Did you previously go to MINI of SF? Great service sounds WELL worth the trip. Thanks!

Minimum · Nov 11th, 2003, 07:01 PM

Count your lucky stars that you have a choice. There is only one MINI dealer in Oregon. The next closest dealer is the one dealer in Washington. Neither of these dealers are an option if you happen to want to buy a MINI.

MINIAC · Nov 11th, 2003, 07:20 PM

Quote: Originally Posted by MINI guy in SF,CA

Hmmm. Did you previously go to MINI of SF? Great service sounds WELL worth the trip. Thanks!

I started "shopping" for my 'S' in May of 2001. MINI of SF didn't seem interested in "giving me the time of day". East Bay MINI was the only dealer willing to commit to MSRP. They have treated me great from day one and will continue to get my business.

East Bay MINI offers shuttle service to and from BART if you have to leave your car for servicing. Sure you it costs you about $10 taking BART, but if you ever have to pay for labor, MINI of SF charges $20 more per hour.

Nov 11th, 2003, 02:44 AM	#1
MINI guy in SF,CA MINI2 Newbie Join Date: Nov 2003 Local Time: 11:19 AM Posts: 9 Offline	MINI of SF service experiences: Good or BAD? I have had my MINI for about a year now. I do believe this car has virtues and vices. It seems as though it was engineered brilliantly, but sourced badly, obviously to a budget. Thus, I don't know what the dealer service dept. can do to fix things like squeeky seats etc, but that said... is anybody happy with the service at MINI of SF, in California? I think they're learning on the job. I'm so frustrated, as the car has only 6,000 miles and visits to them are always long, slow, ineffective (frequent repeat visits to fix the same old thing, over and over), and they there's always the 'be sure to give us a good rating when our survey people call' threat. Ugg. I can't imagine living more than 3 miles from a dealer, given how often this car is in the shop.

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Nov 11th, 2003, 05:00 AM	#2 (permalink)
MINIAC MINI Profiler Join Date: Feb 2001 Location: City By The Bay Local Time: 11:19 AM Posts: 8,615 Online	I live in SF and take my 'S' to East Bay MINI in Pleasanton where the service is GREAT

Nov 11th, 2003, 06:13 AM	#3 (permalink)
MINI guy in SF,CA MINI2 Newbie Join Date: Nov 2003 Local Time: 11:19 AM Posts: 9 Offline	Hmmm. Did you previously go to MINI of SF? Great service sounds WELL worth the trip. Thanks!

Nov 11th, 2003, 07:01 PM	#4 (permalink)
Minimum MINI2 Something or Other Join Date: Mar 2003 Location: Oregon Local Time: 12:19 PM Posts: 307 Offline	Count your lucky stars that you have a choice. There is only one MINI dealer in Oregon. The next closest dealer is the one dealer in Washington. Neither of these dealers are an option if you happen to want to buy a MINI.

Nov 11th, 2003, 07:20 PM	#5 (permalink)
MINIAC MINI Profiler Join Date: Feb 2001 Location: City By The Bay Local Time: 11:19 AM Posts: 8,615 Online	Quote: Originally Posted by MINI guy in SF,CA Hmmm. Did you previously go to MINI of SF? Great service sounds WELL worth the trip. Thanks! I started "shopping" for my 'S' in May of 2001. MINI of SF didn't seem interested in "giving me the time of day". East Bay MINI was the only dealer willing to commit to MSRP. They have treated me great from day one and will continue to get my business. East Bay MINI offers shuttle service to and from BART if you have to leave your car for servicing. Sure you it costs you about $10 taking BART, but if you ever have to pay for labor, MINI of SF charges $20 more per hour.

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