[courtinnyc]

Has anyone had any experience with the service department at MINI of Manhattan?

I took my three-week-old Cooper CVT in for an inspection -- beause I bought it out-of-state -- and when I got it back, there was a strange noise coming from what I thought was the driver's side front wheel at low speeds. I noticed the center plate on the hub of the wheel wasn't on right, so I took it back in. The service people fixed it and the noise was gone, so I drove home. But no more than a mile from the dealer, another noise surfaced -- a sandpaper-like scratch that increased in frequency as I drove faster. Once again, I took the car back and took the service advisor out for a test drive. She heard it, too -- it was very loud over 28 mph. After a brief wait, she told me it was my transmission -- and they don't know if I'll need a whole new transmission until tomorrow.

I can only hope they get this sorted out as soon as possible, but while I'm waiting I'd love to hear if anyone has had similar experiences with MINI of Manhattan. The car was fine before its inspection today, but the service advisor says the transmission problem is unrelated and coincidental.