MINI2

KenL · Feb 20th, 2004, 09:58 PM

Quote: Originally Posted by RedMini

I thought silver was a standard part of Chili, so if you wanted anthracite you had to specify it as a no cost option.

Our MC was bought new, but was already at the dealer, and was listed as Chili pack and anthracite.

Think that was the case initially but when I was ordering (May 2002) someone mentioned on MINI2 that you had to specify silver or you got anthracite.

dietcokeplease · Feb 20th, 2004, 11:33 PM

Quote: Originally Posted by T13 Fighter

I ordered my MCS just under a month ago from LIND. Since then I haven't heard a thing from them, not even a letter to confirm my order. How long did people here have to wait before getting a confirmation of their order?

If you place an order I think it is reasonable to get confirmation of an order within a week. But judging by the posts on here I think Lind are really special and will take as long as they see fit.

T13 Fighter · Feb 21st, 2004, 12:15 PM

Thanks. I better start chasing them up.

RedMini · Mar 16th, 2004, 10:26 PM

Quote: Originally Posted by T13 Fighter

I ordered my MCS just under a month ago from LIND. Since then I haven't heard a thing from them, not even a letter to confirm my order. How long did people here have to wait before getting a confirmation of their order?

Have you got anywhere yet Tim?

I've had a look back at my file, and our dealer wrote to us the same day we put a deposit on our MCS. Maybe Lind don't write letters!

oreokid · Mar 17th, 2004, 11:51 AM

Yippee at last i have my mini i picked it up over the weekend.
The spec was correct which was a real shock. I was however only given 3 days notice that the car was there, even though when i asked them when it arrived it transpired that it had been sitting there an entire weekend befor i was informed and then that was only because i phoned them to check on its progress.
Then when i picked it up they told me they did not have any complete mini owner packs and that one had been specially ordered for me and would be hand delivered to me this week along with the metal mug i had been promised as a freebee for buying the car from them. So as it is now wednesday i am not holding out much hope i imagine i will have to go in there and get it myself.
I did recieve a letter from them when i ordered it about a week latter.
Is anybody else dealing with anthony?
I am sorry to say this but i think i have purchased my last mini, next time its an audi as i have been told there customer service is much better than BMW.
Sorry about the rant.

ScoobyDoo · Mar 17th, 2004, 12:54 PM

OMG!! Lind don't have a very good reputation do they? I can't believe that there is such a contrast between them & my MINI dealer (Rydale Oldbury). Everytime I visit them they are nothing but totally friendly & extremely helpful.

When ordering a MINI Cooper last November (which I later cancelled - due to change of mind). I got confirmation of my order while I was there & a pack containing my order & all deposit receipts & a print out of what my MINI would look like. When I changed my mind and called into Rydale to cancel I was given my deposit back then & there.

Hope you all sort them out. Good luck with your MINI oreokid, but don't be put off a fab car. I'm sure there is other dealers nearby who you can take your car to? Good luck anyway.

T13 Fighter · Mar 18th, 2004, 08:01 PM

I still haven't heard a thing. Might start going there more often, what other dealerships in Kent are good?

oreokid · Mar 19th, 2004, 11:42 AM

The only other mini dealerships in kent are coopers in tonbridge wells, ruxley up bromley way and there is one in canterbury somwhere.
Coopers is supposed to be the best but when i went up there a fair while ago i asked some fairely simple questions to the very very nice lass that was playing at being a sales person and it took them 2 months to phone me and that was not with the answear it was with asking what questions i had asked, need to say i never phoned back as i concluded that they sounded just as bad as lind and could not see the point of going all the way the tonbridge wells for the same crap service i could get in maidstone.

T13 Fighter · Mar 25th, 2004, 07:02 PM

Ok so i went to Lind again today and this time i wanted some real answers. They are going to phone me tomorrow with answers. Didnt quite get to the stage where i said "do you know who I am"?

Still at least the guy there is very polite and prompt at phoning me when i demanded it. Also they had 2 John Cooper Challenge racers in there - very nice.

v8voodoo · Mar 26th, 2004, 11:14 AM

Quote:

I still haven't heard a thing. Might start going there more often, what other dealerships in Kent are good?

From what I've found Broad Oak at Canterbury aren't bad at all.

Nige.

oreokid · Mar 26th, 2004, 01:39 PM

I am still waiting for my mini owners pack and metal mug, i am going in there on saturday to have yet anougher go it is not doing my blood pressure any good.

T13 Fighter · Mar 26th, 2004, 06:28 PM

Got another call today, things could be looking up they are now "looking into my case". They are going to phone me next week sometime, so fingers crossed.

RedMini · Mar 27th, 2004, 03:26 PM

Quote: Originally Posted by T13 Fighter

they are now "looking into my case"

But Tim, it's weeks since you thought that you had ordered your car.

It shouldn't take Lind very long to establish whether the problem is that they have ordered your car but just haven't bothered to tell you ......... or that they haven't even ordered it.

'THE MIGHTY IMP' · Mar 27th, 2004, 05:17 PM

Let's organise a mini run to Lind.. it could be called the DINLO run.. it's almost an anagram!
Get the local paper involved....

Someone else organise it, and i'll come along!

T13 Fighter · Mar 28th, 2004, 04:08 PM

Quote: Originally Posted by THE MIGHTY IMP

Let's organise a mini run to Lind.. it could be called the DINLO run.. it's almost an anagram!
Get the local paper involved....

Someone else organise it, and i'll come along!

Love to go - oh wait dont have mini!

oreokid · Mar 30th, 2004, 10:43 AM

i droped into lind the other day to se where my owners booklet thing had got to, and i was told that it had been posted to me on thursday and i should have it by monday, monday came around and no booklet, then i find out today that they are sending sombody out with it today after telling me they had posted it! and i bet i dont get my mug

RedMini · Apr 4th, 2004, 05:21 PM

Quote: Originally Posted by T13 Fighter

Ok so i went to Lind again today and this time i wanted some real answers. They are going to phone me tomorrow with answers.

I was talking to another dealer yesterday. He said that due to changes to the Chili pack they are unable spec Chili. I guess this applies to orders for delivery after a certain date.

They order without Chili and then every few days check on the status of individual orders and add Chili where they can.

Maybe this is Lind's problem?

Kirstykix · Apr 4th, 2004, 06:51 PM

Quote: Originally Posted by T13 Fighter

I still haven't heard a thing. Might start going there more often, what other dealerships in Kent are good?

Even though i live in Orpington, I bought my car in L&C Sevenoaks - Now Coopers - Really great service, never had any probs, just about to order my MCS from them too.

T13 Fighter · Apr 5th, 2004, 08:55 PM

Thanks. Keep us informed about how you get on.

Martyn21 · Apr 7th, 2004, 03:22 PM

Took my old company car for a service they had it for 24hours car comes back with the work done £700 and not even the inside hovered???

Not happy with the service on both the Mini or the BMW so I've posted a complaint on the www.bmwgroup.com site I'll keep you posted.

It just anoys me that I pay out £12k+ cash for a car and get a poor service. Lind definatly need some sort of review. Maybe it because it's a mini and the BMW was an S reg. not a nice new shiny 535!

Feb 20th, 2004, 09:58 PM	#21
KenL MINI2 Master Join Date: May 2002 Location: Edinburgh Local Time: 07:23 PM Posts: 5,102 Offline	Quote: Originally Posted by RedMini I thought silver was a standard part of Chili, so if you wanted anthracite you had to specify it as a no cost option. Our MC was bought new, but was already at the dealer, and was listed as Chili pack and anthracite. Think that was the case initially but when I was ordering (May 2002) someone mentioned on MINI2 that you had to specify silver or you got anthracite. Red/Black R56 Cooper

Feb 20th, 2004, 11:33 PM	#22 (permalink)
dietcokeplease Official MINI2 Fluffer Join Date: Jul 2001 Location: Spearmint Rhino Local Time: 07:23 PM Posts: 5,261 Offline	Quote: Originally Posted by T13 Fighter I ordered my MCS just under a month ago from LIND. Since then I haven't heard a thing from them, not even a letter to confirm my order. How long did people here have to wait before getting a confirmation of their order? If you place an order I think it is reasonable to get confirmation of an order within a week. But judging by the posts on here I think Lind are really special and will take as long as they see fit. There is just one moon and one golden sun; And a smile mean friendship to ev'ryone; Through the mountains divide, and the oceans are wide; It's a small world after all.

Mar 16th, 2004, 10:26 PM	#24 (permalink)
RedMini MINI2 Senior Join Date: Nov 2001 Location: Surrey, England Local Time: 08:23 PM Posts: 668 Offline	Quote: Originally Posted by T13 Fighter I ordered my MCS just under a month ago from LIND. Since then I haven't heard a thing from them, not even a letter to confirm my order. How long did people here have to wait before getting a confirmation of their order? Have you got anywhere yet Tim? I've had a look back at my file, and our dealer wrote to us the same day we put a deposit on our MCS. Maybe Lind don't write letters! MCS JCW CR/CR ; MOD LY/B

Mar 17th, 2004, 12:54 PM	#26 (permalink)
ScoobyDoo Back in a first gen. My Classifieds Join Date: Jul 2003 Location: DBRally Local Time: 07:23 PM Posts: 1,396 Offline	OMG!! Lind don't have a very good reputation do they? I can't believe that there is such a contrast between them & my MINI dealer (Rydale Oldbury). Everytime I visit them they are nothing but totally friendly & extremely helpful. When ordering a MINI Cooper last November (which I later cancelled - due to change of mind). I got confirmation of my order while I was there & a pack containing my order & all deposit receipts & a print out of what my MINI would look like. When I changed my mind and called into Rydale to cancel I was given my deposit back then & there. Hope you all sort them out. Good luck with your MINI oreokid, but don't be put off a fab car. I'm sure there is other dealers nearby who you can take your car to? Good luck anyway. http://www.dbrally.net

Mar 26th, 2004, 11:14 AM	#30 (permalink)
v8voodoo MINI2 Regular Join Date: May 2003 Location: Kent, UK. Local Time: 07:23 PM Posts: 182 Offline	Quote: I still haven't heard a thing. Might start going there more often, what other dealerships in Kent are good? From what I've found Broad Oak at Canterbury aren't bad at all. Nige. EB/W Cooper S, leather, 16" x-lites, climate, sunroof, heated seats, MFSW, Alpine CD. Whalen Shifter, Bonnet stripes, tints all round. Normally to be found in the outside lane of the M20.

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Feb 21st, 2004, 12:15 PM	#23 (permalink)
T13 Fighter Badger Badger Badger Join Date: Jan 2004 Location: Coruscant Local Time: 07:23 PM Posts: 477 Offline	Thanks. I better start chasing them up.

Mar 17th, 2004, 11:51 AM	#25 (permalink)
oreokid MINI2 Regular Join Date: Jul 2003 Location: Sittingbourne,Kent Local Time: 08:23 PM Posts: 99 Offline	Yippee at last i have my mini i picked it up over the weekend. The spec was correct which was a real shock. I was however only given 3 days notice that the car was there, even though when i asked them when it arrived it transpired that it had been sitting there an entire weekend befor i was informed and then that was only because i phoned them to check on its progress. Then when i picked it up they told me they did not have any complete mini owner packs and that one had been specially ordered for me and would be hand delivered to me this week along with the metal mug i had been promised as a freebee for buying the car from them. So as it is now wednesday i am not holding out much hope i imagine i will have to go in there and get it myself. I did recieve a letter from them when i ordered it about a week latter. Is anybody else dealing with anthony? I am sorry to say this but i think i have purchased my last mini, next time its an audi as i have been told there customer service is much better than BMW. Sorry about the rant.

Mar 18th, 2004, 08:01 PM	#27 (permalink)
T13 Fighter Badger Badger Badger Join Date: Jan 2004 Location: Coruscant Local Time: 07:23 PM Posts: 477 Offline	I still haven't heard a thing. Might start going there more often, what other dealerships in Kent are good?

Mar 19th, 2004, 11:42 AM	#28 (permalink)
oreokid MINI2 Regular Join Date: Jul 2003 Location: Sittingbourne,Kent Local Time: 08:23 PM Posts: 99 Offline	The only other mini dealerships in kent are coopers in tonbridge wells, ruxley up bromley way and there is one in canterbury somwhere. Coopers is supposed to be the best but when i went up there a fair while ago i asked some fairely simple questions to the very very nice lass that was playing at being a sales person and it took them 2 months to phone me and that was not with the answear it was with asking what questions i had asked, need to say i never phoned back as i concluded that they sounded just as bad as lind and could not see the point of going all the way the tonbridge wells for the same crap service i could get in maidstone.

Mar 25th, 2004, 07:02 PM	#29 (permalink)
T13 Fighter Badger Badger Badger Join Date: Jan 2004 Location: Coruscant Local Time: 07:23 PM Posts: 477 Offline	Ok so i went to Lind again today and this time i wanted some real answers. They are going to phone me tomorrow with answers. Didnt quite get to the stage where i said "do you know who I am"? Still at least the guy there is very polite and prompt at phoning me when i demanded it. Also they had 2 John Cooper Challenge racers in there - very nice.

Mar 26th, 2004, 01:39 PM	#31 (permalink)
oreokid MINI2 Regular Join Date: Jul 2003 Location: Sittingbourne,Kent Local Time: 08:23 PM Posts: 99 Offline	I am still waiting for my mini owners pack and metal mug, i am going in there on saturday to have yet anougher go it is not doing my blood pressure any good.

Mar 26th, 2004, 06:28 PM	#32 (permalink)
T13 Fighter Badger Badger Badger Join Date: Jan 2004 Location: Coruscant Local Time: 07:23 PM Posts: 477 Offline	Got another call today, things could be looking up they are now "looking into my case". They are going to phone me next week sometime, so fingers crossed. MINI not coming now so i'm going racing instead

Mar 27th, 2004, 03:26 PM	#33 (permalink)
RedMini MINI2 Senior Join Date: Nov 2001 Location: Surrey, England Local Time: 08:23 PM Posts: 668 Offline	Quote: Originally Posted by T13 Fighter they are now "looking into my case" But Tim, it's weeks since you thought that you had ordered your car. It shouldn't take Lind very long to establish whether the problem is that they have ordered your car but just haven't bothered to tell you ......... or that they haven't even ordered it. MCS JCW CR/CR ; MOD LY/B

Mar 27th, 2004, 05:17 PM	#34 (permalink)
'THE MIGHTY IMP' Grinny's the Mini 4 me! Join Date: Jul 2003 Location: Hampshire Local Time: 08:23 PM Posts: 956 Offline	Let's organise a mini run to Lind.. it could be called the DINLO run.. it's almost an anagram! Get the local paper involved.... Someone else organise it, and i'll come along! Ian M Grinny the mini - Trippin the light fantastic!

Mar 28th, 2004, 04:08 PM	#35 (permalink)
T13 Fighter Badger Badger Badger Join Date: Jan 2004 Location: Coruscant Local Time: 07:23 PM Posts: 477 Offline	Quote: Originally Posted by THE MIGHTY IMP Let's organise a mini run to Lind.. it could be called the DINLO run.. it's almost an anagram! Get the local paper involved.... Someone else organise it, and i'll come along! Love to go - oh wait dont have mini! MINI not coming now so i'm going racing instead

Mar 30th, 2004, 10:43 AM	#36 (permalink)
oreokid MINI2 Regular Join Date: Jul 2003 Location: Sittingbourne,Kent Local Time: 08:23 PM Posts: 99 Offline	i droped into lind the other day to se where my owners booklet thing had got to, and i was told that it had been posted to me on thursday and i should have it by monday, monday came around and no booklet, then i find out today that they are sending sombody out with it today after telling me they had posted it! and i bet i dont get my mug

Apr 4th, 2004, 05:21 PM	#37 (permalink)
RedMini MINI2 Senior Join Date: Nov 2001 Location: Surrey, England Local Time: 08:23 PM Posts: 668 Offline	Quote: Originally Posted by T13 Fighter Ok so i went to Lind again today and this time i wanted some real answers. They are going to phone me tomorrow with answers. I was talking to another dealer yesterday. He said that due to changes to the Chili pack they are unable spec Chili. I guess this applies to orders for delivery after a certain date. They order without Chili and then every few days check on the status of individual orders and add Chili where they can. Maybe this is Lind's problem? MCS JCW CR/CR ; MOD LY/B

Apr 4th, 2004, 06:51 PM	#38 (permalink)
Kirstykix MINI2 Regular Join Date: Feb 2003 Location: Orpington, Kent Local Time: 08:23 PM Posts: 312 Offline	Quote: Originally Posted by T13 Fighter I still haven't heard a thing. Might start going there more often, what other dealerships in Kent are good? Even though i live in Orpington, I bought my car in L&C Sevenoaks - Now Coopers - Really great service, never had any probs, just about to order my MCS from them too. *March 2003, Mini Cooper, Solid Black, White Roof, White Bonnet Stripes, Red Tartan Kaleido/leather, Chilli Pack, SSP, 6 CD Changer, Cassette Boost Bootiful!! - Now gone But still got the MINI spirit

Apr 5th, 2004, 08:55 PM	#39 (permalink)
T13 Fighter Badger Badger Badger Join Date: Jan 2004 Location: Coruscant Local Time: 07:23 PM Posts: 477 Offline	Thanks. Keep us informed about how you get on. MINI not coming now so i'm going racing instead

Apr 7th, 2004, 03:22 PM	#40 (permalink)
Martyn21 MINI2 Newbie Join Date: Jan 2004 Location: UK, Kent. Local Time: 08:23 PM Posts: 40 Offline	Took my old company car for a service they had it for 24hours car comes back with the work done £700 and not even the inside hovered??? Not happy with the service on both the Mini or the BMW so I've posted a complaint on the www.bmwgroup.com site I'll keep you posted. It just anoys me that I pay out £12k+ cash for a car and get a poor service. Lind definatly need some sort of review. Maybe it because it's a mini and the BMW was an S reg. not a nice new shiny 535!

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