MINI2

lotatoys · Apr 17th, 2002, 02:18 PM

Just wanted to put out a positive post regarding Debbie Horton at Mini of Murray in Salt Lake City, Utah. She's been extremely helpful from day one and continues to contact me (sometimes on her day off) to keep me informed. I have placed a deposit and know that eventually I'll be getting my Cooper S spec'd just the way I want it. I may be able to get a factory spec'd car from my local dealer (Niello of Sacramento..BAD!) sooner, but have decided that the wait is worth the customer service and hassle free experience I receive from Mini of Murray.
Since I'm ordering out of state I've never met Debbie nor been to Mini of Murray so I'm interested to hear from those of you who have. Any comments?

Santa Fe · May 29th, 2002, 09:06 PM

I have had only good experiences with Ms. Horton thus far (my Cooper is on a boat right now.)

In fact, it has all been so simple and straightforward that I wonder where the catch is!

Would definitely recommend any other out-of-staters to consider Murray. Plus the drive back through Utah has to be great.

Santa Fe · May 29th, 2002, 09:12 PM

I have not yet had the pleasure of meeting Ms. Horton in person. This is from the BMW of Murray site.

BigMack · May 30th, 2002, 07:45 AM

WOW !!!

And I drive to Jacksonville this morning to pick up my MINI from some GUY !!

She looks well worth the drive out of state !!

Best of luck on your new S.

Cooperbabe · May 30th, 2002, 09:59 AM

BigMack..don't despair....

If Jacquie at Tom Bush is working, she's just as cute, if not cuter

BTW--check your e-mail

olddad · May 30th, 2002, 07:52 PM

Mini2, I can't get the Murray website to work. Haven't called them since my deposit, so can you tell me if they will give you a list number?? I just assumed next Feb or Mar delivery, but maybe some will drop off the list.

lotatoys · May 31st, 2002, 11:12 AM

Olddad: I have a feeling you'll get your Cooper S sooner than you think. I spoke with Debbie a couple days ago and she told me that Mini of Murray had received about 21 Cooper S models for their May allotment, a lot more than they anticipated. If they continue to receive so many then the list gets smaller a lot sooner. Maybe they are getting more than some dealers (Niello) due to positive customer feedback to MINI USA. I hope that our comments regarding the terrible choice of Niello as a Mini dealership has slowed their allotment of cars.
Either way, Debbie has been great and no matter what she looked like, I'd still be impressed!

olddad · May 31st, 2002, 05:56 PM

Now that sounds good. Tried calling today but Ms Horton wasn't in. Will try again tomorow. I suggested to the employee I talked to (hope it was her supervisor) that he log on to Mini2 and read the good feedback about Mini of Murray and Debbie in particular.

olddad · Jun 1st, 2002, 04:55 PM

Didn't get a chance to call, she called me! On a Saturday! There are no sure things, but I may get to order a few months earlier than expected. She said it might be because of some dealerships not opening yet, and several people have gone with the Cooper, but things look good. She will be updating her list this week to adjust for the folks dropping off the list for whatever reason. Those of us on this list may have a nice surprise.

lotatoys · Jun 2nd, 2002, 11:15 AM

Just another post to confirm the excellent job Debbie Horton is doing at Mini of Murray...She called me yesterday as well to let me know I could place my order! We went over my specs and I should have a poduction number within a couple weeks, with actual production in July, delivery in August-September.
I forgot to ask her how many S models were allocated for her June delivery, but it must have been up there with her surprise allotment of 20+ in May. This tells us that while Niello Mini in Sacramento is overcharging for the few cars they receive (no customer spec'd cars allowed), reputable dealerships seem to be receiving larger allotments.
Thanks again to Debbie and the entire Mini of Murray staff, as well as Mini USA for rewarding service and integrity over greed.

Sejanus · Jun 2nd, 2002, 12:34 PM

Quote:

Originally posted by lotatoys
We went over my specs and I should have a poduction number within a couple weeks, with actual production in July, delivery in August-September.
I forgot to ask her how many S models were allocated for her June delivery, but it must have been up there with her surprise allotment of 20+ in May. This tells us that while Niello Mini in Sacramento is overcharging for the few cars they receive (no customer spec'd cars allowed), reputable dealerships seem to be receiving larger allotments.

Congrats! Pretty much the same thing happened for me at East Bay MINI. I got the call Friday to place my order for my Cooper for a June build and should get my car sometime in September a month to month and half ahead of schedule!

lotatoys · Jun 4th, 2002, 12:25 PM

Sejanus...
Congrats back to you! I'm glad that East Bay MINI has met the expectations of it's customers (unlike Niello). I decided to delay my build by a couple months so I can get the Harmon Kardon sound system. I know it tacks on another month of two to wait but I've already waited this long, right? So now I'm expecting a October or early November delivery at MINI of Murray (thanks again Debbie!). Good thing I opted for the all-season tires, eh?

Sejanus · Jun 4th, 2002, 01:40 PM

Did I say September? I meant August. I may actually get to enjoy a little AC this summer. November in Utah huh? You might have an interesting drive back. You can give us all an early report on MINI handling on snowy mountain roads.

lotatoys · Nov 3rd, 2002, 03:44 PM

Well it's been a while since I posted on this thread and I'm thrilled to say my day has finally come. I'll pick up my DS/DS Cooper S from Mini of Murray this Thursday!
Debbie Horton (now Debbie Linge, congrats!) has been so great to deal with. From the start she told me what to expect and I have not been disappointed. I hope that anyone else in the Northern California region (or anywhere for that matter) will consider buying from Mini of Murray. Of course, if you really want to pay more than MSRP and get jerked around in the process, feel free to try Niello Mini in Sacramento!
But if you want to save some money and have a hassle-free experience, then Debbie Horton at Mini of Murray is the person to call.
Anyone else who has bought from Murray should consider recommending them in the Good Dealer-Bad Dealer section just added to MINI2...
Happy Motoring, everyone!

Sejanus · Nov 3rd, 2002, 06:10 PM

Congrats! Have a great drive back. I'll keep an eye out for you on the roads in a week or so.

olddad · Nov 5th, 2002, 04:54 AM

Looks like you will be driving back in the rain too, he he.

PM me about getting together on your way through.

Got a "rating" call from MiniUSA today, so tell Debbie and Karen I gave Murray all fives and mentioned them by name.

Getting my roof decal put on Thursday also.

lotatoys · Nov 5th, 2002, 11:42 AM

Yeah, rain and very likely snow along the Denver trek! Did you ever post any pics of your car, Olddad? Be sure and post some after the decal.
Gotta go but I'll say hi to Debbie and Karen for you...

minimini · Nov 12th, 2002, 08:13 PM

I just ordered a mini from MINI of Murray and I am canceling my order at Concord mini. Save 2500.00 and order the HK stereo. My Concord order was a Nov. build and the Murray order is a Dec. build. Not a bad savings for a month longer wait. And I get to take that road trip that I already planned on doing. I placed my order with Virgil, he was very helpful.

Sejanus · Nov 13th, 2002, 01:50 AM

Hey Lotatoys,

You back with the car yet?

olddad · Nov 13th, 2002, 05:43 AM

Lottatoys is roadtripping up through the Dalles to Portland and then I5 home, so should be there for your next Hare and Hound. He might stop in Yreka for pics and lunch. He'll probably be broke in before getting home.

Apr 17th, 2002, 02:18 PM	#1
lotatoys MINI2 Regular Join Date: Jan 2002 Location: Northern California Local Time: 02:54 PM Posts: 204 Offline	Mini of Murray Just wanted to put out a positive post regarding Debbie Horton at Mini of Murray in Salt Lake City, Utah. She's been extremely helpful from day one and continues to contact me (sometimes on her day off) to keep me informed. I have placed a deposit and know that eventually I'll be getting my Cooper S spec'd just the way I want it. I may be able to get a factory spec'd car from my local dealer (Niello of Sacramento..BAD!) sooner, but have decided that the wait is worth the customer service and hassle free experience I receive from Mini of Murray. Since I'm ordering out of state I've never met Debbie nor been to Mini of Murray so I'm interested to hear from those of you who have. Any comments?

May 29th, 2002, 09:06 PM	#2 (permalink)
Santa Fe 2002 Owner Join Date: Feb 2002 Location: Santa Fe, New Mexico Local Time: 02:54 PM Posts: 13 Offline	Debbie Horton I have had only good experiences with Ms. Horton thus far (my Cooper is on a boat right now.) In fact, it has all been so simple and straightforward that I wonder where the catch is! Would definitely recommend any other out-of-staters to consider Murray. Plus the drive back through Utah has to be great.

May 29th, 2002, 09:12 PM	#3 (permalink)
Santa Fe 2002 Owner Join Date: Feb 2002 Location: Santa Fe, New Mexico Local Time: 02:54 PM Posts: 13 Offline	Puts a face to the name I have not yet had the pleasure of meeting Ms. Horton in person. This is from the BMW of Murray site. Attached Thumbnails

May 30th, 2002, 07:45 AM	#4 (permalink)
BigMack MINI2 Regular Join Date: May 2002 Location: Near Daytona Beach, FL Local Time: 04:54 PM Posts: 278 Offline	WOW !!! And I drive to Jacksonville this morning to pick up my MINI from some GUY !! She looks well worth the drive out of state !! Best of luck on your new S. 2004 Pepper White Copoper S on order :white: 2002 Pepper White/Black Cooper, 9800 miles :white: 1972 Gunmetal Innocenti Cooper 1300, miles unknown

May 30th, 2002, 09:59 AM	#5 (permalink)
Cooperbabe MINI2 Regular Join Date: Apr 2002 Location: FL Local Time: 09:54 PM Posts: 65 Offline	BigMack..don't despair.... If Jacquie at Tom Bush is working, she's just as cute, if not cuter BTW--check your e-mail Last edited by Cooperbabe : May 30th, 2002 at 10:07 AM.

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May 30th, 2002, 07:52 PM	#6 (permalink)
olddad MINI2 Senior Join Date: Apr 2002 Location: Yreka, CA Local Time: 02:54 PM Posts: 434 Offline	Mini2, I can't get the Murray website to work. Haven't called them since my deposit, so can you tell me if they will give you a list number?? I just assumed next Feb or Mar delivery, but maybe some will drop off the list. Cooper S Red/White/White, Air, Computer, Cloth, DSC, Cold Weather. August build.

May 31st, 2002, 11:12 AM	#7 (permalink)
lotatoys MINI2 Regular Join Date: Jan 2002 Location: Northern California Local Time: 02:54 PM Posts: 204 Offline	Olddad: I have a feeling you'll get your Cooper S sooner than you think. I spoke with Debbie a couple days ago and she told me that Mini of Murray had received about 21 Cooper S models for their May allotment, a lot more than they anticipated. If they continue to receive so many then the list gets smaller a lot sooner. Maybe they are getting more than some dealers (Niello) due to positive customer feedback to MINI USA. I hope that our comments regarding the terrible choice of Niello as a Mini dealership has slowed their allotment of cars. Either way, Debbie has been great and no matter what she looked like, I'd still be impressed!

May 31st, 2002, 05:56 PM	#8 (permalink)
olddad MINI2 Senior Join Date: Apr 2002 Location: Yreka, CA Local Time: 02:54 PM Posts: 434 Offline	Now that sounds good. Tried calling today but Ms Horton wasn't in. Will try again tomorow. I suggested to the employee I talked to (hope it was her supervisor) that he log on to Mini2 and read the good feedback about Mini of Murray and Debbie in particular. Cooper S Red/White/White, Air, Computer, Cloth, DSC, Cold Weather. August build.

Jun 1st, 2002, 04:55 PM	#9 (permalink)
olddad MINI2 Senior Join Date: Apr 2002 Location: Yreka, CA Local Time: 02:54 PM Posts: 434 Offline	Didn't get a chance to call, she called me! On a Saturday! There are no sure things, but I may get to order a few months earlier than expected. She said it might be because of some dealerships not opening yet, and several people have gone with the Cooper, but things look good. She will be updating her list this week to adjust for the folks dropping off the list for whatever reason. Those of us on this list may have a nice surprise. Cooper S Red/White/White, Air, Computer, Cloth, DSC, Cold Weather. August build.

Jun 2nd, 2002, 11:15 AM	#10 (permalink)
lotatoys MINI2 Regular Join Date: Jan 2002 Location: Northern California Local Time: 02:54 PM Posts: 204 Offline	Just another post to confirm the excellent job Debbie Horton is doing at Mini of Murray...She called me yesterday as well to let me know I could place my order! We went over my specs and I should have a poduction number within a couple weeks, with actual production in July, delivery in August-September. I forgot to ask her how many S models were allocated for her June delivery, but it must have been up there with her surprise allotment of 20+ in May. This tells us that while Niello Mini in Sacramento is overcharging for the few cars they receive (no customer spec'd cars allowed), reputable dealerships seem to be receiving larger allotments. Thanks again to Debbie and the entire Mini of Murray staff, as well as Mini USA for rewarding service and integrity over greed.

Jun 2nd, 2002, 12:34 PM	#11 (permalink)
Sejanus Moderator Join Date: Feb 2002 Location: West Sacramento Local Time: 02:54 PM Posts: 4,222 Offline	Quote: Originally posted by lotatoys We went over my specs and I should have a poduction number within a couple weeks, with actual production in July, delivery in August-September. I forgot to ask her how many S models were allocated for her June delivery, but it must have been up there with her surprise allotment of 20+ in May. This tells us that while Niello Mini in Sacramento is overcharging for the few cars they receive (no customer spec'd cars allowed), reputable dealerships seem to be receiving larger allotments. Congrats! Pretty much the same thing happened for me at East Bay MINI. I got the call Friday to place my order for my Cooper for a June build and should get my car sometime in September a month to month and half ahead of schedule!

Jun 4th, 2002, 12:25 PM	#12 (permalink)
lotatoys MINI2 Regular Join Date: Jan 2002 Location: Northern California Local Time: 02:54 PM Posts: 204 Offline	Sejanus... Congrats back to you! I'm glad that East Bay MINI has met the expectations of it's customers (unlike Niello). I decided to delay my build by a couple months so I can get the Harmon Kardon sound system. I know it tacks on another month of two to wait but I've already waited this long, right? So now I'm expecting a October or early November delivery at MINI of Murray (thanks again Debbie!). Good thing I opted for the all-season tires, eh?

Jun 4th, 2002, 01:40 PM	#13 (permalink)
Sejanus Moderator Join Date: Feb 2002 Location: West Sacramento Local Time: 02:54 PM Posts: 4,222 Offline	Did I say September? I meant August. I may actually get to enjoy a little AC this summer. November in Utah huh? You might have an interesting drive back. You can give us all an early report on MINI handling on snowy mountain roads.

Nov 3rd, 2002, 03:44 PM	#14 (permalink)
lotatoys MINI2 Regular Join Date: Jan 2002 Location: Northern California Local Time: 02:54 PM Posts: 204 Offline	Well it's been a while since I posted on this thread and I'm thrilled to say my day has finally come. I'll pick up my DS/DS Cooper S from Mini of Murray this Thursday! Debbie Horton (now Debbie Linge, congrats!) has been so great to deal with. From the start she told me what to expect and I have not been disappointed. I hope that anyone else in the Northern California region (or anywhere for that matter) will consider buying from Mini of Murray. Of course, if you really want to pay more than MSRP and get jerked around in the process, feel free to try Niello Mini in Sacramento! But if you want to save some money and have a hassle-free experience, then Debbie Horton at Mini of Murray is the person to call. Anyone else who has bought from Murray should consider recommending them in the Good Dealer-Bad Dealer section just added to MINI2... Happy Motoring, everyone! '03 "S" DS/DS. NAV, Sport, Cold & Premium packages. Love it!

Nov 3rd, 2002, 06:10 PM	#15 (permalink)
Sejanus Moderator Join Date: Feb 2002 Location: West Sacramento Local Time: 02:54 PM Posts: 4,222 Offline	Congrats! Have a great drive back. I'll keep an eye out for you on the roads in a week or so.

Nov 5th, 2002, 04:54 AM	#16 (permalink)
olddad MINI2 Senior Join Date: Apr 2002 Location: Yreka, CA Local Time: 02:54 PM Posts: 434 Offline	Looks like you will be driving back in the rain too, he he. PM me about getting together on your way through. Got a "rating" call from MiniUSA today, so tell Debbie and Karen I gave Murray all fives and mentioned them by name. Getting my roof decal put on Thursday also. Cooper S Red/White/White, Air, Computer, Cloth, DSC, Cold Weather. August build.

Nov 5th, 2002, 11:42 AM	#17 (permalink)
lotatoys MINI2 Regular Join Date: Jan 2002 Location: Northern California Local Time: 02:54 PM Posts: 204 Offline	Yeah, rain and very likely snow along the Denver trek! Did you ever post any pics of your car, Olddad? Be sure and post some after the decal. Gotta go but I'll say hi to Debbie and Karen for you... '03 "S" DS/DS. NAV, Sport, Cold & Premium packages. Love it!

Nov 12th, 2002, 08:13 PM	#18 (permalink)
minimini MINI2 Newbie Join Date: Aug 2002 Location: SF-CAL Local Time: 01:54 PM Posts: 3 Offline	I just ordered a mini from MINI of Murray and I am canceling my order at Concord mini. Save 2500.00 and order the HK stereo. My Concord order was a Nov. build and the Murray order is a Dec. build. Not a bad savings for a month longer wait. And I get to take that road trip that I already planned on doing. I placed my order with Virgil, he was very helpful. ds/wht - lapis blue/black - sport - prem - cold ...soon

Nov 13th, 2002, 01:50 AM	#19 (permalink)
Sejanus Moderator Join Date: Feb 2002 Location: West Sacramento Local Time: 02:54 PM Posts: 4,222 Offline	Hey Lotatoys, You back with the car yet?

Nov 13th, 2002, 05:43 AM	#20 (permalink)
olddad MINI2 Senior Join Date: Apr 2002 Location: Yreka, CA Local Time: 02:54 PM Posts: 434 Offline	Lottatoys is roadtripping up through the Dalles to Portland and then I5 home, so should be there for your next Hare and Hound. He might stop in Yreka for pics and lunch. He'll probably be broke in before getting home. Cooper S Red/White/White, Air, Computer, Cloth, DSC, Cold Weather. August build.

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