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MINI2.com - MINI Forum > MINI2 Forums > Sponsors
> Derek Woodman MINI
> Customer Feedback Thread for Chris at Derek Woodman BMW
Sales - Servicing - Parts
Sales - Servicing - Parts
| View Poll Results: Whats the service been like from the parts dept at Woodman BMW | |||
| Exceptional |    | 42 | 97.67% |
| Very Good |    | 1 | 2.33% |
| Could of done a little better |    | 0 | 0% |
| Didn't meet your requirements |    | 0 | 0% |
| Voters: 43. You may not vote on this poll | |||
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May 2nd, 2008, 02:42 PM
| #1 |
 Morph-a-Doodle  Join Date: Mar 2004 Location: Shakey Wakey!! Local Time: 07:43 PM
Posts: 3,002
Offline  | Customer Feedback Thread for Chris at Derek Woodman BMW Just had to do this....He may kill me for it but I've heard so many good things about Chris in parts , so I've decided to set up a feedback thread, lets keep the comments constructive and try and refrain from posting anything that can't be sorted out over the phone, so digression is the key! I think most of the vendors on this site should have a feedback forum, if they are practice what they preach then they'll be no problem  Also from a new customer point of view it makes more sense to have an informed choice. I've just done a deal with Chris on some new 105 JCW alloys, Quoted me happy and now I've got them ordered  Spot on service if you can cope with his deafness! (only joking mate)Many thanks from me, looking forwards to picking up my wheels  Rams |
  
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May 2nd, 2008, 03:15 PM
| #3 (permalink) |
 I get my kicks in an R56  Join Date: Jul 2006 Location: Tunbridge Wells Local Time: 07:43 PM
Posts: 436
Offline | Ordered some parts back in January from Chris and nothing but praise for the guys there. Even tried to shop the prices locally and they cannot be beaten!!!! Just got to work hard and save for the next bits i want to order!!  www.kaesminiclub.com |
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May 2nd, 2008, 08:36 PM
| #4 (permalink) |
| MINI2 Master  Join Date: Dec 2002 Location: Malmesbury, Wilts Local Time: 07:43 PM
Posts: 1,848
Offline | Good prices, great service and no bull. Chris is always helpful and effecient. I just wish I live nearer blackpool.  Some people are like a Slinky ........ not really good for anything, but you still can't help but smile when you shove them down the stairs |
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May 3rd, 2008, 09:57 AM
| #5 (permalink) |
| Andrew ATC  Join Date: Jun 2007 Location: Cheshire Local Time: 07:43 PM
Posts: 668
Offline | I only ever go to Woodmans, even though there about 7 dealerships nearer! Chris is a fellow MINI enthusiast, and will do everything he can to help. He should be able to retire early with the amount of stuff I have bought from there  . All round superb customer service  . |
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May 3rd, 2008, 12:39 PM
| #6 (permalink) |
| I can't get no sleep  Join Date: May 2002 Location: Capital of Culture Local Time: 07:43 PM
Posts: 9,437
Offline | Woodmans - superb service both from Parts & Service & Sales Feedback - A feedback area was set up for all the sponsors at my request a couple of years back however certain sponsors forced it to be removed as they got lots of negative feedback |
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May 4th, 2008, 07:27 PM
| #9 (permalink) |
| 27 sleeps!!!  Join Date: Feb 2005 Location: Countdown Heaven! Local Time: 07:43 PM
Posts: 6,476
Online | I have dealt with Chris in the past for a number of different items. Brilliant service, great prices, quick dispatch and always willing to answer any questions! |
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May 9th, 2008, 03:36 PM
| #10 (permalink) |
| Back in a first gen.  | Also dealt with Chris in the past for various items for my R56 and now I have a MCS cab, nothing will change.... I will be ordering an aerokit at some stage and I would rather drive up the M6 for an hour and a half than go to any of the numerous dealerships in between B'Ham and Blackpool..... On the whole Woodmans are highly recommended by me |
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May 9th, 2008, 07:59 PM
| #11 (permalink) |
| MINI2 Master  Join Date: Nov 2006 Location: Newcastle upon Tyne Local Time: 07:43 PM
Posts: 1,472
Offline | Another vote for exceptional here....... I have ordered all of my genuine parts (except my spots) from Chris at Woodmans. I have also shifted my servicing and warranty business over to them too. On both fronts the service is always top notch, which cannot be said for my [slightly] more local dealer. Keep up the good work guys. The events they put on are also great for the MINI community too. |
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Jul 11th, 2008, 01:23 PM
| #12 (permalink) |
| MINI2 Regular Join Date: Jan 2007 Location: Ipswich Local Time: 07:43 PM
Posts: 338
Offline | Wouldnt mind a set of those too!!! Bought a few items off Chris and always fast to respond and get things sorted. Good prices and honest service. Luvly jubbly  |
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Aug 21st, 2008, 10:19 AM
| #13 (permalink) |
| MINI2 Newbie Join Date: Aug 2008 Local Time: 08:43 PM
Posts: 2
Offline | Ordered some lovely JCW mats off Chris, rang him up, no issues in the slightest, ordered them for me and they were at my house the next morning! Top class service. |
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Aug 21st, 2008, 10:21 AM
| #14 (permalink) |
| Remember  | Another happy purchase made from Chris, needed a new wheel, ordered end of last week, arrived into him this week and with me the next day, top service once again The only problem I have is knowing which one to drive?  |
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Sep 8th, 2008, 10:07 PM
| #15 (permalink) |
| A mini is a way of life.  | I had an areo kit supplied and fitted today at Derek Woodman. I made a 500 mile round for this and the service was 1st class. I have used a number of different dealers over the years and have to say Derek Woodman is head and shoulders above the rest. A big thank you to Chris and his team for doing a fantastic job  |
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Sep 9th, 2008, 08:19 PM
| #16 (permalink) |
| Mini Mid-Life Crisis!  Join Date: Jul 2008 Location: Wales Local Time: 07:43 PM
Posts: 21
Offline | Only ordered some black grille trims for a R56 MCS @£36 so it doesn't matter the total value of your order the service is just the same. Exceptional. Even offered advice on fitting and "phone back if any problems". Rather go to Chris than my local dealer. Rob |
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Sep 25th, 2008, 08:59 PM
| #18 (permalink) |
| Loving his JCW!!!  Join Date: Mar 2008 Location: Harrogate / Bristol Local Time: 07:43 PM
Posts: 250
Offline | Think the score on this poll speaks for itself! Bought some Recaros from Chris,and service was and is superb. Will be going there for anything else i buy. When i picked up the seats i was stunned by the facilities Woodmans have up there. Shame i'd already ordered my car from another dealership! Am even driving up from Bristol to have the seats coded to avoid the bull from my local dealer about warranties etc, with me having fitted them myself. |
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Sep 26th, 2008, 05:53 PM
| #20 (permalink) |
| Peanut Groupie  Join Date: Feb 2003 Location: Malvern Local Time: 07:43 PM
Posts: 1,275
Offline  | Ordered some bits for our Clubbie this week. Chris said, he'd order them now have 'em the next day and they will be with you friday so you can fit them at the weekend. Friday came and the bits arrived and Chris gave me some fitting tips too. Bits are on the car, the car looks great and this is one top man with service second to none! Cheers Chris Beastie and Peanut |
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