MINI2

mark · Sep 14th, 2004, 06:41 PM

Can anyone tell me if they have had their car serviced etc under TLC even though they have had modifications (filter, exhaust etc) ? and the dealer not mind.

I was given info directly by my local dealer to say that it would be fine, which they have later retracted and will not now stand by the TLC.

I am not happy as i have now installed cat back and filter and am complaining to Mini Customer Service.

If anyone can suggest any such dealer who it would be much appreciated.
I am in Oxford so closer the better.

If you would rather PM me so as not to name anyone directly that would be absolutely fine.

lightbody · Sep 14th, 2004, 06:59 PM

My TLC has never been affected by my Induction kit. Mind you, its an 'official' Works kit but I'm not sure if thats why or not...

RedUn · Sep 14th, 2004, 07:21 PM

jus goto another dealer

remove yer filter if ya want but it'll be fine!

I don't see wot the problem is mi self tho!!

an exhaust has nothin to do with them when servicing the car!!! why wud it effect the service!?!?!

and the filter is saving them a job!!!!

jus tell em yer tekin it sum where else if they don't do it! if they are happy to loose a customer and money over nothing let them

Jones · Sep 14th, 2004, 07:24 PM

Today I had my first Oil Service at 10,000 miles....is that what you are talking about? Anyway, I mentioned that I have a milltek manifold and Cat fitted and the dealer winked at me and said "Not a problem!".

As the manifold and cat doesnt affect the service it appears, maybe he just likes me!!! ooooh eer!!

Jones!

ButtonIt · Sep 14th, 2004, 07:37 PM

It's dependant on dealer. Some will honour TLC some won't. I believe they are quite within their rights to decline your TLC, but not your warranty (unless the modification caused the failure).

Tonyt3 · Sep 16th, 2004, 01:25 PM

They are quite eithin their rights, but very short sighted to do this.... mine doesn't bat an eyelid to mods. Develop your relationship with them, or go somewhere else. Too many people waltz into their dealership, act like typical BMW owners, and then wonder why they get treated badly. Get to know the service guys, get the sales staff on board, and they'll treat you fine.

If they don't want your custom (many dealers are simply snowed under at the moment, so they possibly don't....), go find a dealer that does.

Sep 14th, 2004, 06:41 PM	#1
mark MINI2 Newbie Join Date: May 2001 Location: Abingdon+ Canmore-AB Local Time: 02:12 PM Posts: 45 Offline	TLC Issues Can anyone tell me if they have had their car serviced etc under TLC even though they have had modifications (filter, exhaust etc) ? and the dealer not mind. I was given info directly by my local dealer to say that it would be fine, which they have later retracted and will not now stand by the TLC. I am not happy as i have now installed cat back and filter and am complaining to Mini Customer Service. If anyone can suggest any such dealer who it would be much appreciated. I am in Oxford so closer the better. If you would rather PM me so as not to name anyone directly that would be absolutely fine. I am not a number. I am a free man. Last edited by mark : Sep 15th, 2004 at 08:16 PM.

Sep 14th, 2004, 06:59 PM	#2 (permalink)
lightbody MINI2 Master Join Date: Nov 2001 Location: Glasgow, Scotland Local Time: 03:12 PM Posts: 897 Offline	My TLC has never been affected by my Induction kit. Mind you, its an 'official' Works kit but I'm not sure if thats why or not... Rob Lightbody - http://www.roblightbody.com 2004 Red/Black Cooper replaced a 2001 BRG/White Cooper

Sep 14th, 2004, 07:24 PM	#4 (permalink)
Jones See you in my rear view!! Join Date: May 2003 Location: Many places.... Local Time: 02:12 PM Posts: 1,008 Offline	Today I had my first Oil Service at 10,000 miles....is that what you are talking about? Anyway, I mentioned that I have a milltek manifold and Cat fitted and the dealer winked at me and said "Not a problem!". As the manifold and cat doesnt affect the service it appears, maybe he just likes me!!! ooooh eer!! Jones! *210bhp JCW MINI Cooper S (S950)*

Sep 14th, 2004, 07:37 PM	#5 (permalink)
ButtonIt The Disorganiser My Classifieds Join Date: Jul 2003 Location: Waiting for others Local Time: 03:12 PM Posts: 15,546 Offline	It's dependant on dealer. Some will honour TLC some won't. I believe they are quite within their rights to decline your TLC, but not your warranty (unless the modification caused the failure). Sponsor our Rickshaw team, please click here for info

Sep 16th, 2004, 01:25 PM	#6 (permalink)
Tonyt3 Track addict Join Date: Jan 2003 Location: Hants Local Time: 03:12 PM Posts: 6,260 Offline	They are quite eithin their rights, but very short sighted to do this.... mine doesn't bat an eyelid to mods. Develop your relationship with them, or go somewhere else. Too many people waltz into their dealership, act like typical BMW owners, and then wonder why they get treated badly. Get to know the service guys, get the sales staff on board, and they'll treat you fine. If they don't want your custom (many dealers are simply snowed under at the moment, so they possibly don't....), go find a dealer that does. http://www.mini2.com/forum/models-co...ming-soon.html

MINI2

Fuel for your MINI obsession

From air-filters to exhausts and all in between, discuss them here

Today
Sponsors	Sponsored Links Registered members do not see Google Ads posts, they can also post messages, pictures, and classified adverts. Register your free account today and become a member of MINI2 - MINI Forum

Sep 14th, 2004, 07:21 PM	#3 (permalink)
RedUn MUGEN POWER Join Date: Mar 2003 Location: s2ki.com Local Time: 03:12 PM Posts: 11,615 Offline	jus goto another dealer remove yer filter if ya want but it'll be fine! I don't see wot the problem is mi self tho!! an exhaust has nothin to do with them when servicing the car!!! why wud it effect the service!?!?! and the filter is saving them a job!!!! jus tell em yer tekin it sum where else if they don't do it! if they are happy to loose a customer and money over nothing let them

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Rate This Thread
Rate This Thread:

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Changes to MINI TLC & TLC XL	Scrogg	General Discussion	59	Jul 24th, 2008 06:35 PM
Paint Issues....	xxx4xyz	2nd Gen Exterior	16	Jul 1st, 2007 08:17 PM
Upgraded to an 's' but have issues.....	oohmatron	MINI Cooper S	4	Jun 8th, 2007 04:31 PM
What does MINI TLC & TLC XL Cover	Solwood	General Discussion	1	Oct 10th, 2005 09:22 AM
Horn Issues	monkeysan	Faults & Fixes	1	Sep 21st, 2005 08:49 PM