MINI2

Dead Duck · Mar 9th, 2006, 01:52 PM

My just-out-of-warranty '03 MINI developed the classic stress crack inside the glass of the front windshield over night. After reading so many threads about them, I considered myself very lucky to not have had any problems with my windshield!

Anyway, I've just been passed around from dealer to dealer on the phone like a hot potato. Decided to go the insurance route and it is getting replaced next wednesday. After hearing scare stories about cracked plastic pillar covers and sub-standard optics, I'm really dreading it!

Do I have any sort of comeback if the glass is poor quality (rippled etc)?

Jon.

MINIMANIAUK · Mar 9th, 2006, 03:19 PM

Might Be Worth Checking With The Insurance,to See If They Are Prepared To Replace With Genuine Screen [may Have To Make Up The Difference] Anyway Get The Installer To Check The Origin Of The Crack. They May Find A Problem With The Body Sealent At That Point. They Had A Problem With Excessive Sealent And When This Hardend It Left A Build Up ,so When The Screen Was Fitted It Would Dry Under Stress Just A Tip From The Dealership Day's

Ady · Mar 9th, 2006, 03:56 PM

Auto glass will order in genuine screen for you with the mini wings on it if you ask them. There is no difference in the cost ans they are both made by the same people according to AG, it just looks that little bit better as original

Ady

Dead Duck · Mar 9th, 2006, 09:11 PM

Spoke to the dealer I bought it from and said words to the effect of:

"It's a well known design/manufacturing issue, I've had several cars from you in the past(4), it's warranty has only just expired, couldn't you replace it as a goodwill gesture?"

No cigar. They said they *might* have done it if it was still under warranty and I'd have to take the car over to them for the manager to have a look at if that was the case. Sounded like they were going to need a bit of a battle to be convinced, and I just want it sorting as I might not be keeping the car for too much longer.

Anyhoo, my insurers designated a glass firm to me - I had no choice. National Windscreens here in Sheffield are coming round on Wednesday. Fingers crossed they're alright!

Thanks for your replies

Mar 9th, 2006, 01:52 PM	#1
Dead Duck The sans serif sheriff Join Date: Oct 2004 Location: D C U K Local Time: 02:50 AM Posts: 220 Offline	Thought I was one of the lucky ones then.... CRACK (windshield)! My just-out-of-warranty '03 MINI developed the classic stress crack inside the glass of the front windshield over night. After reading so many threads about them, I considered myself very lucky to not have had any problems with my windshield! Anyway, I've just been passed around from dealer to dealer on the phone like a hot potato. Decided to go the insurance route and it is getting replaced next wednesday. After hearing scare stories about cracked plastic pillar covers and sub-standard optics, I'm really dreading it! Do I have any sort of comeback if the glass is poor quality (rippled etc)? Jon. MINI2's resident evil

Mar 9th, 2006, 09:11 PM	#4 (permalink)
Dead Duck The sans serif sheriff Join Date: Oct 2004 Location: D C U K Local Time: 02:50 AM Posts: 220 Offline	Spoke to the dealer I bought it from and said words to the effect of: "It's a well known design/manufacturing issue, I've had several cars from you in the past(4), it's warranty has only just expired, couldn't you replace it as a goodwill gesture?" No cigar. They said they might have done it if it was still under warranty and I'd have to take the car over to them for the manager to have a look at if that was the case. Sounded like they were going to need a bit of a battle to be convinced, and I just want it sorting as I might not be keeping the car for too much longer. Anyhoo, my insurers designated a glass firm to me - I had no choice. National Windscreens here in Sheffield are coming round on Wednesday. Fingers crossed they're alright! Thanks for your replies MINI2's resident evil

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Mar 9th, 2006, 03:19 PM	#2 (permalink)
MINIMANIAUK MINI2 Sponsor Join Date: Mar 2006 Local Time: 02:50 AM Posts: 1,072 Offline	Might Be Worth Checking With The Insurance,to See If They Are Prepared To Replace With Genuine Screen [may Have To Make Up The Difference] Anyway Get The Installer To Check The Origin Of The Crack. They May Find A Problem With The Body Sealent At That Point. They Had A Problem With Excessive Sealent And When This Hardend It Left A Build Up ,so When The Screen Was Fitted It Would Dry Under Stress Just A Tip From The Dealership Day's

Mar 9th, 2006, 03:56 PM	#3 (permalink)
Ady Tinkering In The Garage Join Date: Jul 2001 Location: Midlands, Uk Local Time: 02:50 AM Posts: 2,173 Offline	Auto glass will order in genuine screen for you with the mini wings on it if you ask them. There is no difference in the cost ans they are both made by the same people according to AG, it just looks that little bit better as original Ady

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