MINI2

Xena · Mar 20th, 2006, 11:43 AM

Hi

Advice needed - I purchased a 2nd hand MCS Conv in Sept last year. The car was only 1 yr old with 10, 000 mile on the clock. I immediatley experienced problems with the reverse park sensors not working - I organised a date to have the sensors replaced and the dealership came to collect my car from work (they sent a driver) - the driver reversed my car into another car!! - They took my car away and repaired the damage and sensors and I wrote on the job card 'check handbrake'... the car was returned the next day and there was no mention that the handbrake was not checked.

2 days later... I parked my car at work (same place as usual, on a slight incline) with the handbrake on and 30mins later I was advised that my car had rolled into 2 other cars!! - I have 2 witnesses (the guy who owned the car I damaged and his work colleague) who got into my car, before I did, and confirmed that the handbrake was on and that the car should NOT of moved!

I spoke to the dealership who took my car in for intensive tests.. there reply was 'We have checked the handbrake and there is nothing wrong - we have made a slight adjustment to it though' !!!!!!!!!!!!!!!!!!!! - I got the car back and the handbrake is alot tighter!.. we complained but they referred us to BMW customer services... we called BMW C/services and they also said 'the handbrake is not faulty'!!

I am aware that MINI recalled their 2001 & 2003's for handbrake failure and after checking on this website, and others, it seems that this fault is more widely spread than I initially thought..

Any advice on handling dealershiip/BMW customer services?

I am unwilling to claim on my insurance for something that is not my fault!

Faz · Apr 3rd, 2006, 07:55 PM

Good luck with MINI customer service Xena, you're gonna need it!

PM me again if I can be of further help.

ratherbewindsurfing · Apr 3rd, 2006, 09:54 PM

Every body knows.......... don't rely on the handbrake !! leave it in gear.

Handbrakes often "relax" as the brakes cools and sometimes allowing the car gently repark its self

Rakey · Apr 3rd, 2006, 11:00 PM

http://www.mini2.com/forum/general-d...handbrake+fail

http://www.mini2.com/forum/faults-fi...handbrake+fail

http://www.mini2.com/forum/general-d...handbrake+fail

these should give you a bit of experience from others in the past and the thoughts of the forum

Xena · Apr 4th, 2006, 09:34 AM

Thanks for your replies guys.

Xena

Mar 20th, 2006, 11:43 AM	#1
Xena Xena Join Date: Mar 2006 Location: North East Local Time: 09:29 PM Posts: 44 Offline	Handbrake Failure - 04' plate Hi Advice needed - I purchased a 2nd hand MCS Conv in Sept last year. The car was only 1 yr old with 10, 000 mile on the clock. I immediatley experienced problems with the reverse park sensors not working - I organised a date to have the sensors replaced and the dealership came to collect my car from work (they sent a driver) - the driver reversed my car into another car!! - They took my car away and repaired the damage and sensors and I wrote on the job card 'check handbrake'... the car was returned the next day and there was no mention that the handbrake was not checked. 2 days later... I parked my car at work (same place as usual, on a slight incline) with the handbrake on and 30mins later I was advised that my car had rolled into 2 other cars!! - I have 2 witnesses (the guy who owned the car I damaged and his work colleague) who got into my car, before I did, and confirmed that the handbrake was on and that the car should NOT of moved! I spoke to the dealership who took my car in for intensive tests.. there reply was 'We have checked the handbrake and there is nothing wrong - we have made a slight adjustment to it though' !!!!!!!!!!!!!!!!!!!! - I got the car back and the handbrake is alot tighter!.. we complained but they referred us to BMW customer services... we called BMW C/services and they also said 'the handbrake is not faulty'!! I am aware that MINI recalled their 2001 & 2003's for handbrake failure and after checking on this website, and others, it seems that this fault is more widely spread than I initially thought.. Any advice on handling dealershiip/BMW customer services? I am unwilling to claim on my insurance for something that is not my fault!

Apr 3rd, 2006, 11:00 PM	#4 (permalink)
Rakey Four Candles? My Classifieds Join Date: Apr 2003 Location: Hardware Shop Local Time: 09:29 PM Posts: 49,680 Offline	http://www.mini2.com/forum/general-d...handbrake+fail http://www.mini2.com/forum/faults-fi...handbrake+fail http://www.mini2.com/forum/general-d...handbrake+fail these should give you a bit of experience from others in the past and the thoughts of the forum The only problem I have is knowing which one to drive?
http://www.mini2.com/forum/

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search
Rate This Thread
Rate This Thread:

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Handbrake Failure	iantowers	2nd Gen Faults & Fixes	7	Apr 30th, 2007 03:53 PM
Handbrake Failure	Xena	Faults & Fixes	30	Jul 30th, 2006 03:56 PM
Handbrake Failure Anyone?	Faz	Faults & Fixes	21	Jul 16th, 2005 10:59 AM
HAndbrake Failure	wow	Faults & Fixes	2	Jan 26th, 2004 01:18 PM
Handbrake Failure	diverse	Faults & Fixes	18	Feb 27th, 2003 05:30 PM

MINI2

Fuel for your MINI obsession

Got a problem with your MINI? Share it here, and maybe even find a solution

Today
Sponsors	Sponsored Links Registered members do not see Google Ads posts, they can also post messages, pictures, and classified adverts. Register your free account today and become a member of MINI2 - MINI Forum

Apr 3rd, 2006, 07:55 PM	#2 (permalink)
Faz MINI2 Regular Join Date: Mar 2003 Location: Worksop, Notts Local Time: 09:29 PM Posts: 248 Offline	Good luck with MINI customer service Xena, you're gonna need it! PM me again if I can be of further help.

Apr 3rd, 2006, 09:54 PM	#3 (permalink)
ratherbewindsurfing Soggied Join Date: Mar 2006 Local Time: 09:29 PM Posts: 73 Offline	Every body knows.......... don't rely on the handbrake !! leave it in gear. Handbrakes often "relax" as the brakes cools and sometimes allowing the car gently repark its self

Apr 4th, 2006, 09:34 AM	#5 (permalink)
Xena Xena Join Date: Mar 2006 Location: North East Local Time: 09:29 PM Posts: 44 Offline	Thanks for your replies guys. Xena

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)