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| 5 years with MINI ONE Join Date: Jul 2001 Location: Liverpool Local Time: 03:11 AM
Posts: 252
Offline | I am back, I have missed looking at MINI2 . Well I have had my faults fixed. After the flat battery in December last year(new CD player fitted), Airbag Light on in February(new pre-tensioner fitted), 1st recall in June(gear select bracket fitted), 2nd recall in July(new BC01 module fitted) and steering rack knocking in September(New brushed on steering rack). After having 5 days of work to get my MINI sorted I wrote to MINI(UK) to complain. I mentioned the inconvenience of to take days off etc etc and 5 days later(today) I had a call from BMW manager of customer service. He was very apologetic and offered me an extra 12 months parts and labour warranty on top of the 3 years P&L warranty (I requested a extra 24 months in the letter, thinking they would only give me 6 or 12 months!!). I happy, I love the car but the problems were a pain , it does pay to complain Anyone go to the motor show? to see MINI adventure LIVE!!. Great! ![]() Was MK1 Black MINI ONE (Sept 2001 Build) NOW NEW MX-5 |
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