MINI2

Mini-G · Jan 6th, 2003, 08:20 PM

Mini Accident Management

I had accident in the beast last week(Not my fault white van man)and i'm going to let BMW do the work but what i wanted to know was has any one use Mini Accident Management yet and what did they think of their services and how long did it take to get your car back.

Rich-UK · Mar 24th, 2003, 02:55 AM

Noooooooooooooooooooooooooooooooooooooooooooo!!

Someone reversed into my 22 day old Cooper S yesterday.

They've scuffed and broken the front bumper and scuffed possibly dented just under the headlight.

I'm going to call MINI Accident Management tomorrow so hopefully they'll be able to put my car back to how it was.

Has anyone had any experience with them yet?

Paul · Mar 24th, 2003, 03:26 AM

Quote:

Originally posted by Mini-G
Mini Accident Management

I had accident in the beast last week(Not my fault white van man)and i'm going to let BMW do the work but what i wanted to know was has any one use Mini Accident Management yet and what did they think of their services and how long did it take to get your car back.

I've used them (twice, not my fault either time), combined with my BMW insurance and an approved BMW repair shop.

All went pretty well second time. First time was a bit of a do.

Paul (cursed).

Rich-UK · Mar 24th, 2003, 03:30 AM

What happened the first time?

Paul · Mar 24th, 2003, 04:00 AM

Quote:

Originally posted by Rich-UK
What happened the first time?

Huge delay because BMW Insurance and the body shop couldn't seem to communicate.

Second time I got hassles too now I remember. They thought I had MINI insurance (despite me telling them several times it was BMW cover and NOT MINI) and was only entitled to a courtesy car for 2 (or 3?) days. When in fact with BMW your entitlement is 21 days. (Both in addition to the time the car is actually being repaired, during which time the garage should/can arrange a car for you).

Rich-UK · Mar 24th, 2003, 06:24 AM

Sounds like standard insurance business procedure, we'll see how I get on tomorrow...

Just thinking about it, if they didn't mess about so much, they'd save a fortune on overheads, then they could lower our premiums!

Jan 6th, 2003, 08:20 PM	#1
Mini-G MINI2 Regular Join Date: Aug 2002 Location: kent Local Time: 10:21 PM Posts: 184 Offline	Crash Mini Accident Management I had accident in the beast last week(Not my fault white van man)and i'm going to let BMW do the work but what i wanted to know was has any one use Mini Accident Management yet and what did they think of their services and how long did it take to get your car back. I feel so bad drivin so hard!

Mar 24th, 2003, 02:55 AM	#2 (permalink)
Rich-UK MINI2 Regular Join Date: Sep 2002 Location: Bucks, UK Local Time: 10:21 PM Posts: 253 Offline	Noooooooooooooooooooooooooooooooooooooooooooo!! Someone reversed into my 22 day old Cooper S yesterday. They've scuffed and broken the front bumper and scuffed possibly dented just under the headlight. I'm going to call MINI Accident Management tomorrow so hopefully they'll be able to put my car back to how it was. Has anyone had any experience with them yet? 2002 Porsche Boxster

Mar 24th, 2003, 03:26 AM	#3 (permalink)
Paul Trained Monkey My Classifieds Join Date: Jan 2001 Location: Bedfordshire Local Time: 10:21 PM Posts: 40,873 Offline	Re: Crash Quote: Originally posted by Mini-G Mini Accident Management I had accident in the beast last week(Not my fault white van man)and i'm going to let BMW do the work but what i wanted to know was has any one use Mini Accident Management yet and what did they think of their services and how long did it take to get your car back. I've used them (twice, not my fault either time), combined with my BMW insurance and an approved BMW repair shop. All went pretty well second time. First time was a bit of a do. Paul (cursed).

Mar 24th, 2003, 03:30 AM	#4 (permalink)
Rich-UK MINI2 Regular Join Date: Sep 2002 Location: Bucks, UK Local Time: 10:21 PM Posts: 253 Offline	What happened the first time? 2002 Porsche Boxster

Mar 24th, 2003, 06:24 AM	#6 (permalink)
Rich-UK MINI2 Regular Join Date: Sep 2002 Location: Bucks, UK Local Time: 10:21 PM Posts: 253 Offline	Sounds like standard insurance business procedure, we'll see how I get on tomorrow... Just thinking about it, if they didn't mess about so much, they'd save a fortune on overheads, then they could lower our premiums! 2002 Porsche Boxster

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Mar 24th, 2003, 04:00 AM	#5 (permalink)
Paul Trained Monkey My Classifieds Join Date: Jan 2001 Location: Bedfordshire Local Time: 10:21 PM Posts: 40,873 Offline	Quote: Originally posted by Rich-UK What happened the first time? Huge delay because BMW Insurance and the body shop couldn't seem to communicate. Second time I got hassles too now I remember. They thought I had MINI insurance (despite me telling them several times it was BMW cover and NOT MINI) and was only entitled to a courtesy car for 2 (or 3?) days. When in fact with BMW your entitlement is 21 days. (Both in addition to the time the car is actually being repaired, during which time the garage should/can arrange a car for you).

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