MINI2

TFP · Apr 26th, 2002, 04:24 PM

The unthinkable has happenned, removing the obligatory "Mini Owners' ear-to-ear grin" from my face.

Yesterday my one brokedown after playing up on the motorway. I was treating it gently it the middle lane at a steady seventy, as I'm still running it in (just 90miles on the clock!!), when the engine started to intermittently loose power and then get it back again. I left the motorway to as I was clearly becoming a hazard to other drivers, when the problem became more acute and promptly cut out. I managed to get to a lay-by and the yellow engine warning light came on (rather late in the day perhaps).

I rang the Mini Assistance line, who despatched a recovery lorry (the roaming Mini specialist wasn't able to get to me so they just decided to have me towed wherever I wanted to go). I persuaded the tow-truck bloke to take me to the nearest Mini dealership where they immediately had a look at the car and diagnosed a fault in the CAT sensor. This took about fifteen minutes and I was at this stage very impressed by the service and set off on my way........only to get 200metres from the dealership when the car died on me again.

They towed the car back to the workshop and that is the last I have seen of it. Mini assistance have arranged a hire car for me which I now have until monday. The Nissan Almera (!!) that has turned up has only added salt to the wounds! My five day old has let me down already and they are unable to diagnose the fault and have called BMW Technical Services in!!

What I can say is that the Mini Emergency Assistance has been good, and hasn't cost me a penny. It took three calls to get anything out of the Dealer that has my car and they have no clue when I can have it back.

How long should I leave it before rejecting the car?

I don't want to drive a Nissan Almera for any longer than I have to!!!!

Anyone else had a similar experience? Got any advice?

groovy_jr · Apr 26th, 2002, 04:45 PM

...take you and the Nissan into hibernation!

...on a more serious note, sorry to hear about your problems. I should hope they are treating you well after all it is a brand new car!

...I have no advice for you...never happened to me...I am sure the MINI regulars will come in with their guns blazing with all the advice you need!

...hope its sorted soon!

Lorien · Apr 26th, 2002, 05:15 PM

ok i am starting to get REALLY worried now!

what build is your car?

I am from israel .. so if you guys have problems with tech issue and service i am 100% going to have issues .. i am to get my car next month but if threads like this keep going on .. i might just cancel my order.

groovy_jr · Apr 26th, 2002, 05:19 PM

I wouldn't worry......this is one in a number of thousand MINI's. It is to be expected sadly

Lorien · Apr 26th, 2002, 05:26 PM

yes i know that but this is my first car and its costing me a lot of money (we have insane tax in Israel for cars) so i want to make sure i am not going to be spending the next year cursing the moment i decided to make this purchase.

are problems like this something that goes on with other new cars as well? meaning: no matter what car i get, will i always have issues? or do you think that the MINI is having a lot more issues than usuall?

though i ordered my car from the actual importer who is the main BMW dist. here, and is known to have great service, I am pretty sure this is a new product for them and they wont have a clue how to address any issues that will come up - leaving me carless and moneyless very fast. so i am worried..

one of the main reasons i looked into the mini in the first place was because BMW has a very good name as a company that provides high quality products and service. maybe the mINI isnt their strongest moment though...

groovy_jr · Apr 26th, 2002, 05:32 PM

Lorien....my MINI should arrive next week or the week after.

It will be my first car too.

These problems are things you here about with all manufacturers old and new - very very uncommon though. And with a company such as BMW who pride themselves on service we should not have to worry. Say for instance we did have a problem I would imagine they change the car as soon as possible for a new one and give you a loan car as they have done in this case!

Don't worry!

Lorien · Apr 26th, 2002, 05:36 PM

hmm ok. i actualy feel better now believe it or not. so thanks man

i wish us both that we fall on a solid build

groovy_jr · Apr 26th, 2002, 05:39 PM

I am pleased. I hope so too.....its taken since January so far top get my MINI

Lorien · Apr 26th, 2002, 05:54 PM

since Feb for me .. very close now .. its in customs here in israel since april 6 waiting for me to finish paying for it lol. i should be done by Mid-may..

groovy_jr · Apr 26th, 2002, 06:19 PM

Atleast yours is ready!

The money is sat in the bank just waiting to be spent!

Lorien · Apr 26th, 2002, 07:03 PM

hehe nope. .i prefer your condition. as i am an hour drive away from a mini cooper with my name all over it which i cant touch heheh

Tobes · Apr 30th, 2002, 05:48 AM

I have had my (oops my Wifes MINI) for 6 days and it has been the model student despite doing over 450 miles since delivery (due to the Peaks Run)

What a lucky Mini being run in over a variety of roads of the Peaks and the M1 motorway getting up there!

Been good and haven't exceeded the 4500 RPM rule

Toby

groovy_jr · Apr 30th, 2002, 10:23 AM

...and what about the

keep clean rule Tobes?

Tobes · Apr 30th, 2002, 10:31 AM

Don't worry I've got the autoglym products ready?

Is their wheel cleaner good?

groovy_jr · Apr 30th, 2002, 10:34 AM

sorry....still can't tell you as my car still hasn't arrived!

Tobes · Apr 30th, 2002, 10:41 AM

You'll enjoy the MFSW, climate control and computer (I have) but nothing beats the sheer driving pleasure!

Apr 26th, 2002, 04:24 PM	#1
TFP On number 4 so far.... Join Date: Apr 2002 Location: London Local Time: 08:48 PM Posts: 21 Offline	BREAKDOWN - just 5 days old! The unthinkable has happenned, removing the obligatory "Mini Owners' ear-to-ear grin" from my face. Yesterday my one brokedown after playing up on the motorway. I was treating it gently it the middle lane at a steady seventy, as I'm still running it in (just 90miles on the clock!!), when the engine started to intermittently loose power and then get it back again. I left the motorway to as I was clearly becoming a hazard to other drivers, when the problem became more acute and promptly cut out. I managed to get to a lay-by and the yellow engine warning light came on (rather late in the day perhaps). I rang the Mini Assistance line, who despatched a recovery lorry (the roaming Mini specialist wasn't able to get to me so they just decided to have me towed wherever I wanted to go). I persuaded the tow-truck bloke to take me to the nearest Mini dealership where they immediately had a look at the car and diagnosed a fault in the CAT sensor. This took about fifteen minutes and I was at this stage very impressed by the service and set off on my way........only to get 200metres from the dealership when the car died on me again. They towed the car back to the workshop and that is the last I have seen of it. Mini assistance have arranged a hire car for me which I now have until monday. The Nissan Almera (!!) that has turned up has only added salt to the wounds! My five day old has let me down already and they are unable to diagnose the fault and have called BMW Technical Services in!! What I can say is that the Mini Emergency Assistance has been good, and hasn't cost me a penny. It took three calls to get anything out of the Dealer that has my car and they have no clue when I can have it back. How long should I leave it before rejecting the car? I don't want to drive a Nissan Almera for any longer than I have to!!!! Anyone else had a similar experience? Got any advice?

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Apr 26th, 2002, 04:45 PM	#2 (permalink)
groovy_jr MINI2 Senior Join Date: Jan 2002 Location: Lincolnshire, UK Local Time: 08:48 PM Posts: 527 Offline	...take you and the Nissan into hibernation! ...on a more serious note, sorry to hear about your problems. I should hope they are treating you well after all it is a brand new car! ...I have no advice for you...never happened to me...I am sure the MINI regulars will come in with their guns blazing with all the advice you need! ...hope its sorted soon!

Apr 26th, 2002, 05:15 PM	#3 (permalink)
Lorien GP 1986 My Classifieds Join Date: Apr 2002 Location: Provincia di Cuneo Local Time: 11:48 PM Posts: 401 Offline	ok i am starting to get REALLY worried now! what build is your car? I am from israel .. so if you guys have problems with tech issue and service i am 100% going to have issues .. i am to get my car next month but if threads like this keep going on .. i might just cancel my order.

Apr 26th, 2002, 05:19 PM	#4 (permalink)
groovy_jr MINI2 Senior Join Date: Jan 2002 Location: Lincolnshire, UK Local Time: 08:48 PM Posts: 527 Offline	I wouldn't worry......this is one in a number of thousand MINI's. It is to be expected sadly

Apr 26th, 2002, 05:26 PM	#5 (permalink)
Lorien GP 1986 My Classifieds Join Date: Apr 2002 Location: Provincia di Cuneo Local Time: 11:48 PM Posts: 401 Offline	yes i know that but this is my first car and its costing me a lot of money (we have insane tax in Israel for cars) so i want to make sure i am not going to be spending the next year cursing the moment i decided to make this purchase. are problems like this something that goes on with other new cars as well? meaning: no matter what car i get, will i always have issues? or do you think that the MINI is having a lot more issues than usuall? though i ordered my car from the actual importer who is the main BMW dist. here, and is known to have great service, I am pretty sure this is a new product for them and they wont have a clue how to address any issues that will come up - leaving me carless and moneyless very fast. so i am worried.. one of the main reasons i looked into the mini in the first place was because BMW has a very good name as a company that provides high quality products and service. maybe the mINI isnt their strongest moment though...

Apr 26th, 2002, 05:32 PM	#6 (permalink)
groovy_jr MINI2 Senior Join Date: Jan 2002 Location: Lincolnshire, UK Local Time: 08:48 PM Posts: 527 Offline	Lorien....my MINI should arrive next week or the week after. It will be my first car too. These problems are things you here about with all manufacturers old and new - very very uncommon though. And with a company such as BMW who pride themselves on service we should not have to worry. Say for instance we did have a problem I would imagine they change the car as soon as possible for a new one and give you a loan car as they have done in this case! Don't worry!

Apr 26th, 2002, 05:36 PM	#7 (permalink)
Lorien GP 1986 My Classifieds Join Date: Apr 2002 Location: Provincia di Cuneo Local Time: 11:48 PM Posts: 401 Offline	hmm ok. i actualy feel better now believe it or not. so thanks man i wish us both that we fall on a solid build

Apr 26th, 2002, 05:39 PM	#8 (permalink)
groovy_jr MINI2 Senior Join Date: Jan 2002 Location: Lincolnshire, UK Local Time: 08:48 PM Posts: 527 Offline	I am pleased. I hope so too.....its taken since January so far top get my MINI

Apr 26th, 2002, 05:54 PM	#9 (permalink)
Lorien GP 1986 My Classifieds Join Date: Apr 2002 Location: Provincia di Cuneo Local Time: 11:48 PM Posts: 401 Offline	since Feb for me .. very close now .. its in customs here in israel since april 6 waiting for me to finish paying for it lol. i should be done by Mid-may..

Apr 26th, 2002, 06:19 PM	#10 (permalink)
groovy_jr MINI2 Senior Join Date: Jan 2002 Location: Lincolnshire, UK Local Time: 08:48 PM Posts: 527 Offline	Atleast yours is ready! The money is sat in the bank just waiting to be spent!

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Apr 26th, 2002, 07:03 PM	#11 (permalink)
Lorien GP 1986 My Classifieds Join Date: Apr 2002 Location: Provincia di Cuneo Local Time: 11:48 PM Posts: 401 Offline	hehe nope. .i prefer your condition. as i am an hour drive away from a mini cooper with my name all over it which i cant touch heheh

Apr 30th, 2002, 05:48 AM	#12 (permalink)
Tobes MINI2 Senior My Classifieds Join Date: Apr 2002 Location: Hertfordshire Local Time: 09:48 PM Posts: 435 Offline	I have had my (oops my Wifes MINI) for 6 days and it has been the model student despite doing over 450 miles since delivery (due to the Peaks Run) What a lucky Mini being run in over a variety of roads of the Peaks and the M1 motorway getting up there! Been good and haven't exceeded the 4500 RPM rule Toby

Apr 30th, 2002, 10:23 AM	#13 (permalink)
groovy_jr MINI2 Senior Join Date: Jan 2002 Location: Lincolnshire, UK Local Time: 08:48 PM Posts: 527 Offline	...and what about the keep clean rule Tobes?

Apr 30th, 2002, 10:31 AM	#14 (permalink)
Tobes MINI2 Senior My Classifieds Join Date: Apr 2002 Location: Hertfordshire Local Time: 09:48 PM Posts: 435 Offline	Don't worry I've got the autoglym products ready? Is their wheel cleaner good?

Apr 30th, 2002, 10:34 AM	#15 (permalink)
groovy_jr MINI2 Senior Join Date: Jan 2002 Location: Lincolnshire, UK Local Time: 08:48 PM Posts: 527 Offline	sorry....still can't tell you as my car still hasn't arrived!

Apr 30th, 2002, 10:41 AM	#16 (permalink)
Tobes MINI2 Senior My Classifieds Join Date: Apr 2002 Location: Hertfordshire Local Time: 09:48 PM Posts: 435 Offline	You'll enjoy the MFSW, climate control and computer (I have) but nothing beats the sheer driving pleasure!