I contacted Quentin Willson in his Sunday Mirror Motoring Column about the Airbag Warning Light Problem and as you can see from the attachment the advice is straight forward.
I would lke to ask any MODERATORS on MINI2.COM if they can get a petition up and running with names and details so that we can send it to BMW UK and get this admitted Manufacturing Fault fixed FREE OF CHARGE and with the BMW USA 10 Year/150,000 Mile Warranty. I for one am sick of being fobbed off by companies just because we are British and we wont complain!!! LETS ALL COMPLAIN AS A UNITED FRONT!
PLEASE FEEL FREE TO ADD BELOW YOUR NAME AND THE DEALER WHERE YOU BOUGHT YOUR CAR FROM.
1. JAIR FRANZ VIESER - FAWDINGTONS NEWCASTLE UPON TYNE
I'm also surprised by the lack of response. Personally I have no problems on my car, so guess I am complacent about that.
This is just a perfect demonstration as to why BMW do not feel it necessary to do anything about it in the UK.
I've had this light come on twice but we worked out it was for the passenger side and they reaplaced something on it so it seems ok now, I still had the car in warranty so they didn't charge me. If it helps to add my name to the list to complain you can.
perhaps people are just a bit wary of sharing their personal details on an open forum like this
you might get a better response maybe if you created a petition on a specific petition website and then linked that to over here for people to fill out rather than asking them to give you their details.
I too am surprised by the lack of response to this thread. Only reason I have not replied sooner is because I have been away and not had a proper look at mini2 for a couple of days.
I am up for complaining. My airbag light is on and i cant afford to pay for it to be fixed and as you say, it should be fixed free of charge due to the recall in the US. Only problem is, i know which dealer the mini was originally bought from, but I am the third owner and the car is well out of warranty (02 reg).
Agreed, you wont get many people putting up personel info here.
However, if you asked for people to send you an email, possibly filling in a simple form you could print up here, to be forwarded giving their details, then No Problem
I had this problem on my old 2002 MCS, which was sorted under warranty by my local dealer, & so far have not had it occur on my facelift 2004 MCS.
Attached is the Letter sent out to MINI owners in USA
cheers for all the advice as its MUCH appreciated! i am open to ANY suggestions on how to do this properly and if anyone wishes to help then please feel free to do so! ive never commisioned a petition before so apologise for asking for peoples personal details on a forum site.
if people would like to be added to a petition letter then email me through MINI2.COM and i will try to knock out a letter. or if you would rather help with the letter then feel free to do so? if you could attach it to THIS forum so we can all read them then choose the best to use in the petition and add the names emailed to me afterwards?
I assume also that you actually contacted MINI on this matter directly? It may be the dealer that is giving you the run around. I would call them and have them contact the dearler to get this sorted. I would also arm yourself with the US recall information. If anything this should be a courtesey repair.
I have just paid 40 quid to have this diagnosed and 'repaired' rather than replaced.
I would suggest starting a petition on one of the online petition sites, then posting the link here, It might be cool if we could have it posted on the front page somewhere or made a sticky or something as well, then cross post on all the regional owners club websites maybe. I'll be the first to sign it when it's online!
I know this has been one of the more common problems, but I was under the impression that it was a warranty issue anyway. I am surprised people in warranty have been asked to pay to get it resolved. Has this been taken to MINI customer services (centrally) by yourself already, and if so how far did you get?
I think the point that Jairfranz is trying to make, is that this should Not be regarded as a Warranty issue, but one that should apply to All cars, regardless of age.
This is a Major safety issue, as it completely knocks out the entire Airbag safety system.
It is only common sense that BMW should therefore extend the rights given to those in America to Every MINI owner nomatter which Territory they happen to live on, regardless of whether or not it is over 3 years old.
i hear what you "unaffiliated" moderators are saying and YES i have tried ALL avenues including BMW UK customer services etc etc etc i have been given the runaround by all those concerned. i have yet to speak to VOSA as i feel that we should give BMW MINI UK the chance to rectify their wrong doing by responding to a petition by their loyal owners in the UK? it shouldnt have had to go this far anyway but i feel i am still giving them a fair crack of the whip before we go to independant adjudicators and ombudsmen! i am personally ashamed to own a BMW owned mini as i feel we are the "poor mans" brother to bigger more expensive BMW built cars or thats how ive been made to feel at 3 dealerships over 4 years of ownership anyway! i urge ALL owners whether its been fixed or not to sign this petition so that we can help other owners in the future who may encounter this ADMITTED fault.
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