Gap in window when door shut - HELP

[scottp7]

Hi there, would be very grateful if anyone can help me fix this problem, was going to college this morning and opened the door to get into my car, then i tried shutting the door and it wouldn't shut properly, i then re-opened the door and then shut it a bit harder.

It then catched onto the hook so the door was closed, then there was a massive gap in the window vertically, (by where the seatbelt is). Then i thought this was strange, so i drove to college with the gap, and tried opening the window. Nothing happened.

I opened the door again to try and undo the window with the ignition on, but nothing happened. Im not sure if its to do with the motor in the window, but something seems a bit strange with the sill on the door when i tried shutting it this morning.

Can anyone help with this problem and any advice on how to get it fixed?

Many thanks for your help

Cheers

[UKC4]

Hi there,

From what you have said i think that there maybe something wrong with the regulator (spelling) itself, from what i can remeber the windows have a hole in the bottom of them were the regulator goes to support and move up and down the window, if it has either broken or simply fallen out of its runner this could be the cause of your problem. If it has just come out of its runner then its a 30 min job to rectify if done by a trained machanic (spelling), but if the regulator has broken weather its electrical or something has come apart then this could take longer. I would take it to your local dealer if still under warranty, but if its not under warranty then it MAY be cheaper to go to Autoglass or auto windscreen and they will either fix the problem or replace the parts, you would have to obviously obtain the correct parts that are broken for them to be fit. Then again it could be a computer glitch... keep us updated on this would be interested to know what caused the problem.

[scottp7]

Thanks for your comments. I have phoned my local dealer last night to notify them and they can book me in for it in 2 weeks. A long time without undo-ing the window!! I have just realised that the window does not rise and fall when you open the door. Does this verify any specific problems?

[Maz]

Hi
With the window not moving up/down when opening/closing the door, it sounds like either the regulator or window motor has gone. I have had them replaced three times on my cooper (twice passanger side and once on the drivers side) under waranty. Seems to be a common problem with the R53 MINI. Your dealer should be able to determine if it is the regulator or motor or both and replace them.

[Biscuit79]

I had exactly the same problem a couple of months ago - it was indeed the window motor - dealer replaced both motors under warranty, and all has been fine since.

[alski]

it will be a warranty job, window motor, happend to my 2005 mcs
insist on quick action, or ask them to cover on insurance while you wait for the nxt 2 weeks as you wont be coverd if the car is not secure, or suggest you go to another dealer, and let them pick up the tab, that should get some action
all this based on the assumption your mini is less than 3yrs old and you are talking to suppling dealer, otherwise you may need a softer approach
good luck

[scottp7]

I already had the motor gone on the passenger side, and it went when the window was down, so it was quite a bummer. Surely they must realise this problem as it is a real inconvenience

[Biscuit79]

Quote: Originally Posted by alski (original)

it will be a warranty job, window motor, happend to my 2005 mcs
insist on quick action, or ask them to cover on insurance while you wait for the nxt 2 weeks as you wont be coverd if the car is not secure, or suggest you go to another dealer, and let them pick up the tab, that should get some action
all this based on the assumption your mini is less than 3yrs old and you are talking to suppling dealer, otherwise you may need a softer approach
good luck

Agree - I demanded they fix it asap, as the security of the car was compromised - also was concerned as it was putting a strain on the glass - further problems occuring when trying to close the car door.. they did it the next day (they also ended up changing the central electrical control unit ZKE as well, as the motor sorted the gap problem, but not the problem of the windows not 'dropping' when the door was opened and shut)

Btw, my work was completed under cherished warranty..

Hope you can get it sorted soon, know how frustrating it all is..