Yes I am on my last week with the MINI
Nice to see that your still interested with this one. I just wish that it wasn't me though because I really love the MINI, that's the reason why I deliberately wanted a replacement for the crappy first one and not a refund. The dealership (and I) have just become tired of trying to "...make you happy Wayne, that will never happen", so their DP tells me. He also told me that, as bold as brass "MINI is not a BMW and it definately not as high quality as that Wayne. I've had that arguemen twith other people before...". This was just before they pledged to pay me back some of my money, but NOT the £800 that I had to pay to get my hands on the replacement. Disgraceful practice. I just wish I could meet with Mike Allen the BMW Area Manager to express my concerns to someone who might give a .
On the subject of "the dealership" that we spoke of sometime ago, I called the other day to arrange a final hand-over of the car (for tomorrow originally) but my salesman that I have always gone through there, "No long works here". Oops.
I'd be very pleased to talk further with anyone at BMW/MINI who wants to listen to my constructive comments. I just want what best for the MINI after all...
Can you get thet on tape/writing Easter is coming and I'm looking to crucify someone, I'm not joking . PM me drive my MC and find something wrong with 6000 miles in less than 3 months. Its faultless and straight off the line.
I'v just experienced the same problem (power steering going in and out) same with mine just at slow speed, once last night when pulling out of a parking spot, and once today changing lanes in slow traffic. I'v just got home and come straight on line to see if anyone else has had similar problems. I am now myself when I see how many other people have had steering problems. I'm off to my dealer in the morning, I will post what they advise me.
We may find that these are all very isolated incidents and that this thread's poll results are redundant. I can't wait to find out whether that is the case or not though. Certainly my dealership tells me that steering failures are not an issue, and are minor.
Average time for your steering fault to be diagnosed and fixed is in my experience, 4 days. Makes you wonder what a major issue would be...
My power steering pump failed after 2 1/2 months and less than 3000 miles. Mini Emergency were very good and so were Carrs, my local dealer who fixed the car for me within two days. So far the new pump hasn't given me any problems. Still love the car.
Excellent news Ray. I am not certain what your broken quote ("[quote=waynef]Personally speaking, perhaps.") means though as I can't see me having said that here!
I love MINI's. No really I do. The same reasons that I picked the MINI for 18-months ago still hold true. It's style. It's panaché. It's street-cred. It being able to make an awfully mundane journey seem like that first solo journey we all took after passing our driving test. That excited feeling I get everytime I press the "Unlock" button on the key-fob. It's all still true. It's all still fact.
It's just those dreams are going to be permanently tarnished if I have to call the MINI Recovery people out for a 5th time. If I have to spend another series of days running around like a blue-assed fly picking up and dropping off National Rentacars cars. If I have to spend anymore time apologising to customers, family and friends for another ruined day. Rejigging diaries. Going backwards and forwards between the dealer to eventually get a problem sorted after the 6th visit. Being told by the dealer that they have "...all the bits to start the job", but later when it's dismantled, "...not enough to finish it".
It's just not fair to the good memories that I have to turn them into a much, much bigger nightmare than they are becoming.
The story so far, I took my MINI back to the dealer after my last post, it took the guy 2 mins to figure out the problem, steering rack losing fluid and needs replacing. They said they had one in stock and would fix it right away. They rang me later that day to say they had found a few other unrelated minor problems and would need the car for 2 days. Picked the car up last night and all seems well. What they fixed, fitted new steering rack, fitted new coolant header tank (old one split) stopped rattle in tail gate (faulty handle) and fixed a problem on the transmission ( cannot remember exactly what I will post when I get the paper work back from BMW). All in all I was very impressed with the way MINI Garage at Rushcutter Bay, Sydney, Australia, dealt with the situation.
Last edited by alan earnshaw; Feb 19th, 2004 at 12:51 AM.
What sort of noises did it make whilst having the failure. just a bit worried about steering failure especially when gunning it.
By the way, BMW sydney had to replace my coolant bottle, but not until after the whole thing exploded!
Do you think I could demand a replacement regardless of evidence of failure or not??
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