Mini Cooper 03 Pump failure
The EXACT same thing happened to me over the weekend and today!
My mini cooper 03 has 104k on the clock and the steering decided to just go on Friday! Luckily I was in a car park and so able to stop but the steering was impossible to move either way, like it was locked. Really dangerous!! Anyway, I did drive it since and it seemed fine, sometimes a little heavy but drivable. I was really nervous that it would just fail at any time though after reading this...
"The Mini is 50 in 2009. Once ever-so British, it was re-launched by BMW in 2001. Since then, more than a million have been produced worldwide and, as they say in their adverts, it's no ordinary drive, more a 'Mini Adventure'.
But some of you have found your 'Mini Adventure' is more a test of your nerves, because a crucial part of the steering system can fail without warning, and drivers can be left fighting for control of their car.
It happened to Heather Hinam as she was driving her five-year-old Mini around a roundabout. Heather said: "I came to a roundabout, went to turn the wheel and there was nothing. It was just like the wheel was rigid. So, I wrenched on the wheel as hard as I could. I just managed to get a little bit of movement in it sufficient to get me around the roundabout. It was very frightening."
Heather had bought her Mini from a used car dealer but she took it directly to her local BMW garage for repair. They said that her power steering pump had failed. That's the crucial part that has made manoeuvring modern cars so much easier, and it's so essential that if it fails, steering becomes extremely difficult - far harder in fact, than an older car with no power steering at all.
BMW's customer service told Heather this wasn't a common fault, which is surprising because we've heard from dozens of other Mini owners who've told us they've had exactly the same problem, and have had to fork out anything up to £800 for the repair."
BBC Watchdog site.
and also that other guy said it can catch on fire too! I didn't want to risk carry on driving it so i called Mini customer service and they told me the same thing to take it in to the BMW dealer and then they would consider compensation.
So I went to my local one in Hampshire, they fixed it this morning, cost £575 all in, took 2-3 hours. They have sent a report to Mini/BMW to ask for compensation. I have to wait two days to hear. If they don't compensate I will have to get in contact with them and battle it out I would imagine.
I will let you know what happens. I didn't want a 'normal' mechanic to do it because it might take much longer and I want to claim some back from BMW.
Hope this helps!!