Rejecting twice

[Altern8]

Anybody on here rejected a MINI which was supplied as a replacement for a previously faulty MINI?

If so was it easier or harder the second time around? Did you get a full refund after the 2nd rejection?

If you haven't but have relevant info please post...

Cheers,
Altern8

[ELISEBOY]

Altern8

Welcome to MINI2

sounds like you have had some bad experience

can you let us know what the problems were?

[LMB]

Quote:

Originally posted by Altern8
Anybody on here rejected a MINI which was supplied as a replacement for a previously faulty MINI?

Blade929 is the one you want to talk to about that.

[blade929]

Technically I dont suppose we rejected our second car, as we never really owned it. That is the dealer got a broadside before we signed. They then decided that MINI (3) will be ordered. Still waiting by the way.

At this rate our MINI (1) will be a year old when MINi (3) arrives. So far 7 months 'free' motoring

[Altern8]

1st MINI -

September build.
Faults = 8 (including left pull, fuel gauge, seats, rattles). Repairs attempted = 3

Rejected in January and replacement ordered.


2nd MINI -

March Build
Faults = 13 (Left pull, steering pump, steering click, windows not dropping, seats, various rattles).

I have written to my dealer saying that I do not want a repair (due to the history) and that I want my money back.

I am advised that legally I have a reasonably strong case, I guess the next few days will be interesting.

I'll keep you all up to date...

[ELISEBOY]

I am at exactly the same stage as you with my first rejection

just waiting to hear from them

[jcuthell]

Blade929,

What happened with your second car? Don't think I heard the story.

James

[Jon E]

I am thinking about it too. Mine's been back about 6 times, it;s had a gearbox, sunroof, ECU, heater, radio, door locks, still pulls to the left and the gearbox and sunroof seem to be going again The windows failed to drop again the other as well. Loads of squeaks and rattles...

Not impressed at all.

A real shame.


Jon